Koha-US SIG - Circulation Special Interest Group, 25 Jan 2021

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From YouTube: User Services Special Interest Group - 1/25/21

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Chat logs:
00:25:17 Barbara Johnson: Changes to circ rules should be loggedhttps://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=16544
00:28:01 Barbara Johnson: Batch Check-in function https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19814
00:30:16 Barbara Johnson: Create ability to record circulation for every item in kits or setshttps://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=27083

A

All right, so this is the user services meeting for january 25th, 2021 and.

A

Let's see, we only had one agenda topic come up, but uh we're always open to more uh topics. If anybody wants to talk about it, but the topic was uh from mary and it was a cohort points of sales options or basic cash register recommendations.

A

So I'm not familiar with the points of sales options. Mary. Can you elaborate on that a little bit.

B

We have a cash register that really should be in the smithsonian. um It's I mean it's great for a library for archiving.

B

You know circa 1990, uh point of sale systems, but I know like there's like some point-of-sale things when I was looking in the help um menu of coha- and I didn't know if there's like something that people are, are they using that do they integrate? How are they doing their cash?

B

You know our our city, manager or assistant city manager really wants us to go like cashless, but we don't see that really working in a public library environment when we still have people that you know don't have bank accounts and they just carry cash or change, and um it's it's gotten to the point with our cash register that if something happens with it, there's nobody that can um troubleshoot it or help me out with it.

B

So I'm really trying to investigate you know different what other libraries do uh for point of sale or you know just regular cash registers, because we definitely need to get one. What do y'all do in kansas? What do they do.

C

So I did have this question: come up at one of my users groups meetings recently um and get very far with it. Somebody asked if there was some sort of cash register that we could integrate directly with coho yeah as and I asked some different user services, but as far as I've found so far.

C

No such thing there are some plugins that you can use for the e-commerce type things. um Of course, paypal is integrated into cohaba. They're uh bywater has a few other plug-ins, um I'm not sure what all they've got out there like. I know one of them's pay gov.

C

I was trying to google fast, um my libraries at this point all have cash drawers or arcade cash registers as well, and they just uh they're the the com, the interaction between the computer and the actual money. So.

B

Do you all use, um does everybody get a door? Do you just have one cash register and everybody shares it.

C

I'm I'm guessing in most of my libraries, it's just one drawer and everybody's using the same drawer. um I can only really speak to so. We've got like 47 libraries in our consortium and one of them is in the same building as us. I can only really speak to the one in the same building as us, because I've worked there and I know that they've just got one cash drawer that everybody works out of, but most of my libraries are small.

C

I have a few libraries that have multiple floors, but most of them are just one surf desk, so they don't really have a need for multiple uh cash drawers on multiple levels. That kind of thing.

B

Because we use um we used to use paypal, we don't use paypal anymore, but we use smartpay, which is a comprised technology that works. Okay um and it's you know fine, for you know people um wanting to pay online. You know the catalog, but um you know our city manager wanted everybody to have a separate drawer, and I mean it's just you know we're talking about transactions of 40 and 50 cents. You know a lot of times. Unless the you know we we did away with overdue fines, so we don't really have that.

B

But you know people have to get your books that they lost or what have you? But um it's just it's just become kind of a you know, I'm holding my breath. If something happens, because I don't know how I would ever get it fixed and I certainly can't change any buttons, because nobody knows how to do that and the manual is defunct.

C

Yeah, um I know.

B

C

That stuff is getting built into quahog in 2005. barbara, do you have any experience with that.

D

um Of course, mary- and I are at the same library- and um I'm not real up on on that part of it, but I know one thing that for us complicates it: is we're not only taking money for like a lost book, we're taking money for a friend's group or the foundation or we're selling uh book bags for the friends or you know so, we've got multiple things happening in a cash register, not just the quahog things um and we just weren't sure how other libraries um you know handled it.

D

What do y'all do at pueblo, daniel.

A

We have the um the self checks that people can pay they pay through there. um We also have what they call sam and that's for printing, um but they want to integrate it a bit more with coha. So um apparently there's a new update or new version of sam. That has, um I I keep wanting to call it. I know it's smart alec or something like that, and uh it's gonna do a lot more things.

A

Apparently, the the I.t department is really enthused about it, but for the most part, money's only gone through the self-checks and we have those uh the pay machines that they use for the printing. So that's.

B

A

We we collect all our cash, we don't have any um cash drawers at all, so.

D

You don't take any money across the desk for anything.

A

B

That been a problem, or is it just that people just got used to it, or I mean because we always have this when we've got our you know, coin machines as well, but we have you know they come in with a 20 and they've got 40 cent transaction and we have to make change or what have you and um and then we have a lot of people that, just you know flat out will not use a credit card. Do they do you have like copy cards?

B

Is that what you're talking about or are they just using debit or credit cards.

A

They don't actually the the further printing, they don't even have an option for the the credit cards. It's just cashed straight up, but the uh the self checks you can use cash or card and um uh the the system that it was tied into.

A

I think it's sam, but there was another payment option system that was in the the soft checks too, and I cannot remember what it is off. The top of my head.

D

And is sam, does that come from comprise.

A

I believe so that's.

B

What I was, I think, I've seen that before that name uh-huh, so is it like something attached to your subject that they can actually take cash.

A

Yeah, oh yeah, actually, I think it might even they may even call it just comprise that attaches to the the self-checks and the sam is what interfaces with our printing system, and it all kind of just goes all together.

B

What type of subjects do you have.

A

Oh those 3m monsters that are always breaking. I can't remember I can you know I'll, ask I.t and then I'll I'll get back to you, mary, okay,.

B

That'd be great yeah, not that we'd be able to change ours, but it would be nice to know.

A

Yeah they're extremely temperamental, so.

B

A

B

We yeah ourselves, I mean I like bars, like they're tech lodge well, what are they says? What is it well, the the.

D

Actual hardware is from a company called seapoint.

B

We have a couple that go down now and again, but for the most part, they've been pretty good, they're kind of hard to get set up at first, but they work pretty well.

A

Yeah, but these guys there's always something last week it was a a payment where they couldn't figure out what type of what there was credit card or cash it just they didn't know it and it freaked out the the finance when they saw that on their their uh balance. Reports. It's like how do you fix that and I'm like, I don't even want to touch it so.

B

Cool well, I can look into.

D

That at least that's something well and I think too mary you can go ahead and you may not have done this before, but you could post um to the bywater partners, list, serve and ask the question that way and- and maybe you know, get a broader audience- it's the three or four of us yeah.

B

Yeah, that's what I'll do? I also just had a question about um if y'all's libraries are still quarantining items.

A

We're doing it at pueblo and we're still doing it for three days on material.

C

Yeah, ours is 48 hours still. I think um ours is dictated by our courier, our statewide career service. That's the guidance we go off.

B

B

That's where all the questions I had.

D

That's all I had well, I had a few um bugs that I'd either like to highlight or if you're interested you know going to bugzilla and vote or comment or you know, do you think these are good ideas or not?

D

um The first one is the ability to log the changes that have been made in the circles, which I never would have thought that I needed until coven and staff. I I kept at the very beginning. I I kept all these notes and I still have those, but then other changes have been made and it's been so long and staff will say. Does this you know, does this category have allow holds or not I'm like? I don't know and I'll look and I'm kind of like.

D

I wonder if it was always that way or did we change it because of covet and how many times did we change it and do we change it back and then change it again? It just seems like it would be nice to have a log history um of all those changes, and I was thinking too, if, if they can create that kind of functionality, it would even be nicer to be able to get to that from the circumfine rules table.

D

So like maybe you had a a button there for each loan rule and you could click on it and it would show you the changes. So you didn't have to go out to the tools and logs and do a whole nother search.

C

That's a good idea, I think using the logs is so frustrating sometimes so if they could streamline that in any way.

A

C

It would be nice.

A

I'd agree you did, the only problem was is that it show all the mistakes I've made.

B

There was a time there like in march or april. I think we were changing things every day. We were changing, changing things faster than we could keep up yeah.

B

Then we had this disastrous holiday thing that we didn't discover until we had a bunch of books due on new year's eve or our new year's day, because we had opened up a pseudo branch for our pickup window and didn't realize that we had to copy the holidays to the pickup window, and oh, my god, and I was on vacation and jaclyn, sends me this terrifying email, I'm like, oh god, it's still.

D

D

Another one that I think would be useful at times is batch check-in functionality.

D

Sometimes there are times when it be, it would be nice to be able to. You know, check in a group of things, maybe even from a list or something um I didn't know what people thought about, that.

A

You know I vaguely remember them uh requesting that feature like maybe a year ago, and there was a project I was working on and I know it would have been very, very useful so as a tool. Yeah I'd definitely agree to we'd need that.

C

Yeah, for some reason, I thought that this was possible for some I'm guessing. I'm thinking of batch check out sorry.

D

Yeah, it's better to check it out and it and it seems like this batch check-in. um I don't know it seems kind of like it's stalled and it's kind of like people want it, but it just hasn't happened.

D

C

Yeah there's a lot of discussion on this.

C

D

And then I'd be curious to see what people think about this one, it's basically being able to record circulation for a set or a kit not like trying to record circulation for every disc in a book on cd, but we're getting into where we're creating sort of what I call convenience packages or kits for people.

D

So we have a you know: a binge bag of five dvd movies, and if we had checked those out separately, we would get five checkouts, but for the convenience to the patron and sort of marketing to the patron we're putting all those things into one um bib record that contains all these items and it seems like we ought to get five cirques for that, instead of just one.

D

What do people think about that?.

A

So at pueblo we have these things called binge boxes and they're five different dvds in one container, and we were wanting that we want the the circ for those five individual titles, but on one item, so we would definitely be up for that kind of enhancement.

D

C

I wonder if there's some way you could make it like.

C

You attach all the items to the record, but the record has its own barcode and when you check out the barcode for the record, it checked tally's all the ones on the record or something I don't know. That sounds.

D

C

D

C

A

D

By item you know like, maybe there are certain item types that are defined that way, or I don't know how it could be set up. I just know what my end goal was. Yeah would be.

C

It's interesting yeah, I don't know I. I could see that being useful for us as well, because we're doing I have libraries doing the same thing right now. One of them recently got a grant to put together these kind of like binge sets of.

B

C

um So it'd be nice to track those as more than one circ for sure and.

D

We have book club kit discussion, you know that have 10 copies of the book and theoretically, if you're going to be using this at a book club you're, hoping that you know multiple people or they're each using one of those, and so it seems like you ought to be able to get the accounts on on that.

C

Yeah, I think my one library that does book discussion sets actually catalogs each one individually and then checks out each book like tedious, but I guess they they probably do get the stats in that case, but for kids for kids, where it's multiple different items together, we don't have anything to handle that outside of just counting it as a get circulation.

C

A

Actually, I had a an idea that I was running by um by water and it's like a print slip for all the items that someone has on hold, um not necessarily the trapped holds, but you know everything that they've they've placed on hold and if anybody's, if people thought that would be a good idea or a good.

B

B

I, like the idea of that I mean I have patrons we're doing all of our holds right now, through a drive-through window and a lot of times I mean we'll, have two or three cars in line, and so we're kind of in a hurry. It'd be a lot easier just to print something up. You know to give them what they have on hold, rather than when they ask you know they have to go through the 10 or 15 items or 12 10 10 items that they have on hold.

B

So I could see that being very valuable.

D

And if it's on a slip, then you can just do it through the receipt printer, so yeah print it out and give it to him.

A

So so these are all these are great ideas. Did we want to actually try ask the development group about them see if any of them want that we want to support anyone or put the money towards them.

D

Well, I'm going to be the new chair of the development committee sweet, so that's yeah, so that meeting is next february 5th and it'll be my first meeting because we cancelled the january meeting so I'll get my foot in the door and start to learn. How does this?

D

I don't exactly know what I'm supposed to be doing yet, but um I've just.

C

As rhonda said, you're making it up as you go yeah and.

D

My my tactic lately is just trying to highlight all these different things that I I'd like to see happening and just get it out there to a lot of people and hopefully it's something they're interested in and maybe they go into bugzilla and they vote on it or they just at least add their name to the um you know, get notified about the bug list or make a comment. You know like a me too comment that would be great. Our library would love to have that ability, because I think the more we get the people.

D

You know the different libraries saying: yes, we we would love this functionality, then you know the more it'll get looked at and maybe something will happen.

D

But um yeah I mean, I think in the I think, what's going to happen in the development committee, is they um they redid the policy or the process?

D

And so now um libraries could submit an idea for a development any time of the year, not just during a window of time, um and then I guess I'll have to learn about you know once we put out a you know a call for submit your developments. You know what happens next, because I'm not really up on the process, but I do think some of these would be good things to potentially you know, support.

B

So if more people comment on the on a bug, does it get higher priority? Is that what you're saying.

D

Well, I think what I've been told and jason might know more, but kind of what I feel like I've heard is that you know the more input the developers see from libraries about how this would help them. That's good information for them and then there's also a voting um capability on the on the bug. So you can go in and you know put some votes toward it and that the higher when a bug gets you know more votes.

D

Developers will be looking at that as well, um so I've just been trying to kind of poke at bugs that, I think, would be good features and you know, hopefully they get more notice.

C

Yeah and anytime, you comment on the bug. um It sends an email to the the people in charge of the bug. Basically, people get assigned to the bugs so anytime, like a librarian comments on it. They're gonna, they're gonna get an email, and that is like direct signaling support for the idea, so it helps get things to the top of their to-do list, because it's they can see. There's interest in it.

D

There was another thing and I'll have to see if I can explain this right, but we just did a patron satisfaction survey and we allow 10 holds on most of our items. You can have up to 10 holes and some people for like popular items.

D

You know they might be number 30 or you know they're way down in the list, because we only have so many copies and it's really popular and I think the comments I saw on the the survey were, you know you should allow us to have more holds, because your holds cue for some things is so long and so I'm in the queue for forever. For like these two really popular things.

D

So I have two of my holds or like used up over here and I'm waiting really really long, but I'd still like to be able to place holes on other things that I could actually get, and so they feel like they're losing their full ability of their 10 holds. I don't know if I'm explaining that right, but is that kind of what you got from reading the survey comments mary.

B

Yeah, I mean, of course, the first thing that pops into my mind, is where am I going to put all those holes um you know, but yeah I mean I can see that yeah. That's a! I think that you know there's going to be the people that have the clive kessler's and the patterson's.

B

You know on hold, there's going to be 30 holes and that's just how it's going to be um and they want to be able to put other things on hold, but I'm I'm afraid if we did that, then we would have the you know the teachers that want to check out 50 books and I'm going to get 50 holds.

B

um So if there was a way to qualify it or you know well.

D

I guess I was thinking of some kind of a, and I don't even know if this is well thought out, but some kind of like of a metering or a values which yeah something like you know. If, if I'm placing holes on these items and the holds queue, is you know x, amount long and my weight to get to that hold?

D

Is you know three months, then you know that would be ranked or valued at something you're not going to get it soon, you're going to have to wait a really long time, but I'd still like to be able to place holds on other things. I I can actually get like reasonably now.

D

D

Not that it would be like a lot more holds, but that it would be those are like.

B

You're you're holding hold for your your long-term homes and then your short-term holds or something.

D

Like that, I don't know it was just something that popped into my mind when I was reading the comments- and I thought well, they sort of have a point. You know if a person is always reading like these, you know best sellers and and they're, always wanting dvds and they're always going to be waiting a really long period of time, so they're using all their holds.

D

You know on these things, but they're going to wait forever, but maybe they would still want to be able to use, holds on other things. They could actually just get too quickly. I don't.

D

B

That sounds really complicated.

D

D

Really complicated.

C

I wonder if you could do like some sort of time release hold limit like you've got a limit of 10 holds, but if your hold is older than two weeks or something, then you get those holds back to your your full count or something like.

D

That kind of, like a metering or something of.

C

D

I don't know I.

A

Like the weighted hold, if you're you know, if you're like greater than 10 on a line, your the hole doesn't count. Oh okay and uh you still have those ten holds available, but yeah it would be pretty complicated. We we have people that that take advantage of our holds um and fill up the whole shelves too, but it would it would be complicated, but it would definitely clean up our hold shelf. So.

B

So you could say like if you had, if you were on hold for like six weeks or something then that hole doesn't count against the tendons you have, but once you get down to being like a week or two away that goes into the category of your maximum a lot it holds.

C

Yeah, I think, going by just your rank and the list makes sense so like that could be a parameter you could set. So if the patron is like in the top five, then that counts as a whole. But if they're not in the top five, then it doesn't counts against the limit. That kind of thing I don't know how you'd pull that off either but yeah.

C

It might be a solution, an easier solution than trying to work in uh dates and trying to calculate like how long it's going to be, because you never really know how long it's going to be.

B

You just do a ticket and see what's happening by water. We want to just do a ticket about that squeaky trick fix this.

B

Don't we have that capability.

A

You know seeing uh changing the subject just a little bit, but um have you guys since the the issues that we had was it two weeks ago um with those who were on bywater? um Have you noticed any problems with your holds specifically when they expire they're being trapped again by the same user?.

A

B

We haven't seen that.

A

Okay- I just someone just reported it to me today, but this is the first time I've heard about it and I was thinking it might have had something to do with that. That kerfuffle.

D

Well, I did have one that I had checked out to me, which I returned today and when I ran it through the hold was for me, but I have a feeling I probably did something to. I do things testing-wise, sometimes that I forget and then um but I did think that was odd, but um we've been on 2005 since november. I think so.

C

I haven't heard anybody mention that problem here. Our our biggest issue from that mess was the um in the indexing got locked up, so new items, weren't being indexed. You can search them. That kind of thing, but bywater eventually got that fixed for us.

D

Was that when a lot of different partners the server went down? I don't think that happened to us. I think we must have been on a different, because I saw that in slack and- and I thought I don't think we're experiencing this- so I I think it bypassed us somehow.

C

Yeah we were on, it seemed like it hit twice like two different clusters or whatever they do with us like, because I think we're not on the same cluster as the northeast kansas library system is, but we are on the same cluster as can share, so our stuff went down and their stuff didn't and then their stuff went down the next day. So um yeah.

A

Yeah, we lost new items, checkouts holds, and I think some reports too, and everything the checkouts and most of the holds got back.

A

But we lost a bunch of items and I had to do a bunch of reports all over again. So.

C

Yeah, I don't think it hit us like that. I mean it just we went down, but we didn't lose anything um so yeah. I don't think we had the same issues.

A

All right: well, I've paid attention to it, but it it's another fun thing to happen so glad that nobody else is having this trouble. That's good.

B

A

So I'm going to write myself a note to to ask it about our self checks and get the model numbers and all that, so I can send it to you, mary.

B

Thank you so much.

C

I did search the I never delete emails. um Some people had asked about um payment systems before, but I hadn't seen any like additional conversation, but somebody said that they did have some sort of envision wear product working with koha via sip, um so that might be something else to look into.

C

Some of these are really old, uh they're saying it's like envision. Where sts, I don't have any experience with it personally.

B

I'm not that enchanted with it.

C

Just because of the name.

C

Yeah, that's all that, that's all I'm seeing in like the on the quahog, um the global coholist it was mentioned and then on the bywater partners list. It was mentioned just the middle of last year. It looks like so it's something that people have used.

D

Do you use libkey jason at all.

C

We use libke, but we don't um we self-host it like. We do on-site servers at libraries that want it. We just recycle old servers and then they have their own loop key servers at their locations. We don't go through buy water for a loop key.

D

Okay, so is it basically, you just could load it on any.

C

It's just like koha, basically, um you could you can spin it up on a linux machine and and then um deploy it so that it runs on. We, I think, the way my it guy does.

C

It is it's just in-house, like local area, um it would probably be easier if we we did it through bywater and had them host in the cloud, um but he's got enough experience and years under his belt with it that he's comfortable setting it up for each individual library, and that makes it basically free because we just recycle servers or old towers for them.

D

And does it allow.

D

Payments for prints yet.

C

I don't know I'm not sure that we're running the newest version. I know that kyle mentioned that print management was like getting better in the most recent release, but I don't. I don't think that I have any libraries accepting payments through it.

D

Because I think when it gets there, um you know it could be a viable alternative to envisionware, which is what we're using.

A

So since you guys went to 2005, have you uh tried using that claims returned uh feature? I think you said that you didn't want to.

D

Yeah, we we tried it and it doesn't work the way we think of claims returned. I guess, and mary and jacqueline could talk to it more than I can.

B

It keeps it on their account and we we like to take it off of their account.

D

Yes, we basically allow like one claims, returned in a lifetime, and so they get their claims returned and it just stays there and we know they've had one. So if they come in again, it's like no I'm sorry you've already used the claims return.

A

Yeah we have a, we have nine for the lifetime of the account and yes and the way that they were tracking. It was through notes in the person's uh fields and that just they got really messy, so they actually like having the the item still on the account.

A

It's just that bug where it renews the item and then sets it to lost um that's supposed to be fixed in 2005, and that's what he's kind of wondering about so.

B

So what do you do for like? If something is how do you replace something like that? How do you know that it's gone.

A

It's it's said, as claims returned and in the items in the item field, so.

B

So then you just like do a report and see if you know that needs to be replaced or something or other yeah.

A

Yeah, if there's more holds on it uh the items available, then we will order another copy or if someone requests it again,.

B

That's kind of a thing that I'm kind of working on we have. We have like a gap where, when things get lost or damaged, um we haven't really got a good system for notifying the book selectors that that item needs to be replaced, or maybe you know you want to consider it or if it's got holes on it.

B

So I kind of like I'm starting to do that kind of manually, but kind of like poking around trying to figure out a better system for that, because it's something that it happens, a lot where things just kind of fall through the cracks.

B

I don't know what other.

D

B

C

Have things fall through the cracks? Mostly all of my libraries have lists of things they should clean up. I send reminders every month of reports to run, but there's just there are things that just hang out until they eventually get resolved. So it's an issue.

B

C

Us as well.

B

When there's, if somebody asked about it, then it's a problem, but if nobody asks about it, we don't we don't know about it.

C

Yeah, that's that's kind of how we do it. um We do have we try. I do try to encourage them to do it. We do have um a statewide materials replacement fund that has like a one-year limit on it. So that's a good like hey. You should probably get take care of this before that limits out or you're gonna end up paying for something. um That's more for things lost in transit, but yeah yeah.

C

We have lots of mess and it would be nice to kind of solidify some of those workflows and and like have some rigidity, but at the same time it's nice to be flexible, especially with covid and stuff. I mean just giving people enough time to resolve the issues with other libraries and with their patrons.

D

So like when something's declared lost some mechanism to like email, the owner of the fund, that that item would normally be ordered from or.

C

One thing that I've been like back burnering for a while is just dashboards in quahog, so like using some of the the json type jquery to pull out reports directly to the screen so like you could have a dashboard on the acquisition screen that pulled a report that was showing all of those items that needed some attention. Basically, um I've been.

D

C

To do that for a while in different areas like circulation, things too, um but haven't really made any progress on it, but I don't think it'd be too hard to to jquery that up um because yeah, I don't think it would, it would be uh to make it look pretty and that's the the part of my stopper and part of my software is just time and motivation so, um but I think that would be helpful in multiple areas having a dashboard on the circulation paid home page to say: hey.

C

These are the items that need attention having one on the for this acquisitions homepage, saying hey these need the attention that kind of thing um yeah.

D

Because we have items that a patron will come in and say you know they returned it, and then staff will send an all user email be on the lookout for this because they say they returned it. You know if we had something like that, you know it would be just you know here here are items that we should be looking out for, instead of sending it out.

B

I would like that yeah. That would be good. Then you could have it. You know where you could know it would update when that item was found or not found or whatever. That would be a lot, probably more distinct.

C

Yeah anything to bring things in your face more so you're not having to click a button and click a report and then look at the report and wander off like any time. You pull up that page and see that problem's still there and you need to resolve it. I think, would help resolve some.

C

A

Yeah, I really like your uh dashboard idea: jason, I'm not sure how our branch managers would appreciate it, they're they're very well recently. I just got a message or a phone call saying we actually have lost lists.

A

Yeah yeah. I think you're supposed to check those weekly.

A

A

Well, does anybody else have any uh other topics? This is actually quite a lively discussion.

D

Well, one concern is that it doesn't seem like we're getting very many attendees, and does this still seem like a good meeting time or mary, and I were talking about um since the group is called user services.

D

Could it be that people don't really understand what we're going to be talking about as user services? Should it be something more like just you know patrons in circulation, or I don't know because I know I've only been to like three of these, but each time I've been.

D

There aren't very many of us here.

A

Yeah, when jill was running it, she said a lot of people didn't show up either.

B

A

um Circulation, actually might be a better term for the group. um I don't know what do you think jason.

C

Well, relatedly. The next meeting falls on president's day, so it's probably good to reschedule anyways, but if we, if we want to pick a different day of the week um and rebrand, I think that's totally cool. um I do think that mondays and fridays are probably less attended or that's just what I've seen in the past. um People tend to come to our our tuesdays and tuesday things. The most really um wednesdays are the the general meetings. So people do come to those and people come to the cataloging thing on the thursday, but it's cataloging.

C

So it's got that wide appeal. um So yeah. I think if you wanted to send out some sort of uh rebranding email- and maybe you could try a doodle poll to pick just pick, some different slime time slots and still.

D

Did a poll jill did a poll when we first, she first started it, and so you know this was what we ended up with the time and it worked for me, but um all those other people that that time worked for don't seem to be coming. So.

C

A

Yeah, I just got an email from someone that said that how are my, how are they supposed to access these meetings?.

B

They're on the.

A

Mailing list, but they're not they don't have the link to the meetings I sent it to, but never join so, but yeah I'll send out a a message and see what time works for everyone.

A

Leset did that for the was the admin meeting and my calendar didn't update. So I missed the meeting, but.

C

A

That it's it's my calendar, it's it does weird things with the the coho meeting. So.

C

C

But yeah, if, if we come up with a different name, different time, that kind of thing I'm happy to update all that on the website. um I don't know if there's a better way to make these accessible like we had the same issue with the acquisitions group. Somebody always emails me the morning of saying. What's the link- and I don't know if there's I hesitate to put it on the website, because it's.

B

C

Out there on the website, even though it is on the calendar um and it's on the google calendar, I'm just not sure where else we could put it to make it easier, unless we just make sure the sig leaders are making a habit of putting that link in the email when they send an announcement. Although some of the sig leaders don't do that either. So I don't.

A

Do that so start.

B

Doing that from now on.

C

You've been doing more communication than some of the other sig leaders. Even so, um maybe that maybe we just need to reorganize a little bit and get everybody on the same page as far as announcing meetings and what they need to include in the announcement.

D

I just think that cirque people have so many of the frontline problems and workflows and all those kinds of things- and you know it'd- be great to get other people involved in other perspectives and learn from from others.

C

I would agree with that: 100 percent. I know that one of the deep difficulties with this group, particularly as those people, are um working the desk and that kind of thing, so they can't make these kinds of meetings yeah. um I was trying to see if we can see how many people are actually in the group.

C

um There are 52 members subscribed to the user services special interest group, so you might not even have to send that out to the the whole group or the full mailing list. You could just send out a list or a like a poll to this list and see if we can find a better time.

A

So just the user services list or.

C

Yeah I mean those people have all showed interest, so it would be good to get them all in.

D

C

D

Could really like to see them attending? How could we you know, what could we do to get them to actually attend.

C

At least as a start, um maybe start with them and also do the rebranding as circulation and patrons or just circulation um with them, and then we could grow it from there. Maybe.

A

That sounds like a.

A

Plan so does anything anything else.

A

So I want to get myself a gavel so that you know it's like going once going twice meanings adjourned. They could get a gavel, sound effect or something, but.

A

Anyway, um unless uh anybody else has anything in the last couple of minutes, I I think this is uh yeah and I will send out a message and do the doodle, and hopefully we can get more people in this shindig. So.

D

A

Yeah, thanks for uh coming, everyone.

D

A

C