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From YouTube: Transit Commission - 20 April 2022
Description
Transit Commission - Wednesday, 20 April 2022
Agenda and supporting documents available at www.ottawa.ca/agendas
A
A
C
D
E
F
D
A
A
A
A
Thank
you.
Okay.
Our
first
item
is
the
confederation
line,
bus
and
para
transport
service
update
and,
I
believe
renee.
You
do
have
a
presentation
for
that,
so
we're
we
might
as
well
go
right
into
that,
because
I,
I
think,
we're
going
to
hold
all
the
items
today
anyway.
So
if
you
want
to
whenever
you're
ready
renee,
if
you
want
to
start
with
your
presentation.
H
Thank
you
very
much,
sir
good
morning,
everyone,
as
always
it's
a
pleasure
for
me
to
be
with
you
today
before
I
take
you
through
my
updates.
I
would
like
to
start
by
thanking
the
team
and
all
the
employees
at
transit
services
and
lucy
transpo
for
their
continued
dedication,
a
strong
first
quarter
and
for
bringing
our
system
safely
to
a
long
winter.
H
H
H
H
H
After
that,
I
will
give
you
the
monthly
performance
report
of
our
rail
and
bus
operations
and
review
22
2022
transit
ridership
debate
for
all
modes.
Finally,
I
will
update
you
on
ocd
transpose
battery
electric
bus
program
astronauts.
I
would
like
to
begin
our
update
by
answering
some
questions
from
our
march
30th
meeting
about
the
returning
ridership
demographics.
H
On
this
topic
of
ridership.
We
continue
to
monitor
monthly
ridership
changes.
An
origin
destination
survey
will
take
place.
This
fall.
This
is
part
of
the
city's
transportation
master
plan
staff
will
use
the
data
collected
to
better
understand
what
new
and
returning
customers
are
using
our
transit
system
about
improving
real
time
by
striking
on
real-time
bus
tracking,
I'm
happy
to
confirm
that
we
have
recently
completed
several
technical
back.
Can
improvements
for
our
existing
app
progress
that
will
be
visible
for
customers
is
in
the
works.
H
The
accuracy
of
this
bus
stop
data
and
scheduled
travel
times
are
continuously
checked
and
updated
as
well.
New
improvements
are
being
implemented
for
seed
transfer,
bus
control
and
dispatch
system
about
half
of
the
bus
fleet
has
been
switched
over
the
new
system
so
far
with
the
rest
to
be
switched
over
the
months
to
come.
H
H
H
H
H
H
H
I
I
I
In
particular,
I
spent
17
years
with
the
national
research
council
in
leadership,
executive
leadership,
roles
relating
to
research,
engineering
and
testing
of
ground
vehicles
and
rail
vehicles,
and
throughout
that
leadership
experience
at
the
nrc,
I
managed
the
implementation
of
a
hazard
prevention
program
in
accordance
with
the
canada
labor
code,
part
19.,
so
I'm
fairly
well
versed
at
safety
management
and
as
well.
I
worked
recently
the
last
two
years
with
the
transportation
safety
board
as
the
director
of
investigations
for
rail
and
pipeline
modes.
H
Thank
you
so
much
paul
and
welcome
again.
I
would
also
like
to
thank
dwayne
duquette
for
his
service
over
the
past
number
of
months.
As
our
entering
chief
safety
officer,
he
will
continue
as
the
deputy
cso
working
with
paul
next
slide.
Please,
with
the
hiring
of
a
new
chief
safety
officer.
Our
leadership
team
is
almost
complete.
H
H
H
H
H
H
J
Thank
you
renee
and
good
morning,
chair
and
commissioners.
If
we
can
go
to
the
next
slide.
Please
eric
here
are
some
of
the
statistics
about
paratranspo
operation
in
the
first
three
months
of
2022
and
we'll
have
more
information
for
you
later
and
you
can
see
how
ridership
compares
with
with
previous
years,
particularly
with
2019
being
the
last
year
pre-pandemic.
J
J
J
This
is
the
new
feature
on
oc
transport.com,
the
new
website
that
are
the
new
part
of
the
website
that
we've
been
talking
about
for
some
time
now,
which
allows
customers
to
manage
their
account
to
book
trips
and
to
cancel
any
trips
that
they
no
longer
need.
It
also
includes
real-time
vehicle
tracking
of
the
bus,
as
it
approaches
people
so
that
they
know
when
they're,
when
their
bus
is
coming
still
to
come
in
future
phases.
J
You
can
see
it.
Okay,
thank
you
everybody.
So
this
is
our
normal
oc,
transport.com
you're
familiar
with
I'll,
go
a
little
slowly
here
to
make
sure
that
the
graphics
refresh
on
everyone's
screen
over
here
on
our
paratranspose
section
of
the
app
of
the
website.
I'm
sorry
my
paratranspo
is
now
listed
as
the
second
item.
J
J
So
anyone
who
clicks
on
trips
can
see
this
in
a
calendar
view,
or
they
click
up
here
and
they
get
it
in
an
agenda
view
showing
all
of
the
trips
that
they
have
booked
in
the
past
and
then
those
that
they've
booked
in
the
future,
which
I'll
show
you
in
a
second
for
anyone
who's
using
this
on
a
computer
with
a
wide
screen.
This
calendar
view
is
what
they'll
see
first
for
anyone
who's
using
this
on
their
smartphone.
J
J
J
J
Do
I
need
to
bring
any
mobility
aids
with
me?
Yes,
I
do.
Will
I
be
bringing
with
me
a
service
animal,
an
electric
wheelchair?
Do
I
need
the
front
seat?
A
manual
chair,
oxygen,
scooter,
walker.
I
will
have
my
service
animal
and
my
electric
wheelchair
do.
I
need
to
add
a
support
person.
Yes,
I
do
because
that's
set
in
this
by
default
and
all
of
these
things
remembers
what
the
what
each
customer
is
looking
for
and
needs
for
their
for
their
needs
regularly.
J
So
here's
the
summary
now
asking
to
confirm
this.
The
date
will
be
tomorrow.
The
requested
time
will
be
10
o'clock.
There's
one
support
person
coming
who
does
not
need
a
mobility
aid,
a
service,
animal,
an
electric
wheelchair
and
we
say
confirm
booking
your
trip
is
booked
successfully.
The
booking
id
is
this:
please
select
one
of
the
followings
below,
so
we
can
book
a
return
trip.
We
can
book
a
second
trip.
We
could
ask
for
those
details
again
or
we
can
say
view
trips
go
back
to
the
calendar.
J
J
We
rolled
this
out
with
a
small
group
of
people
who've
been
using
this
for
over
a
year
and
then
with
a
next
larger
group
of
people,
who've
been
using
it
since
last
summer,
and
and
now
it's
open
to
everyone,
and
it's
been
working
quite
well
and
we're
hoping
that
more
and
more
people
will
use
it
for
the
very
short
term.
Our
staff
are
watching
every
booking.
J
That's
made,
calling
back
any
customers
who
may
have
apparently
had
any
trouble
with
it
and
and
also
for
the
very
short
term,
we're
also
maintaining
the
the
temporary
web
forms
that
people
have
been
able
to
use
for
the
last
couple
of
years
and
then
we'll
close
down
those.
Once
everyone's
moved
over
to
use
my
paratranspo.
H
Thank
you
very
much,
pat,
and
I
would
like
to
take
this
opportunity
to
thank
all
of
people
who
have
been
involved
for
all
for,
for
this
part
hospital.
It's
a
very
an
important
tool
for
the
parrot
transpose
customer
and
pat
again
did
an
amazing
job
as
a
captain
of
this
group,
and
thank
you
so
much
pat
and
thank
to
you
to
to
your
team
too.
Next
slide,
please.
E
E
E
We're
in
the
middle
you'll
see
that
the
upward
trend
is
ongoing,
but
it's
not
as
high
as
we
would
have
liked
in
terms
of
power
transpo.
I
don't
think
we
need
to
add
anything
because
it's
been
an
excellent
month
for
power,
transpo
users,
so
especially
given
the
demonstration
that
past
has
given
us
we're
in
the
green.
E
E
E
This
is
an
answer
to
your
questions
now.
Here
we
have
for
the
number
of
buses
on
a
daily
basis
compared
to
to
the
number
we
require,
so
what
we
see
required
is
a
524
and
in
gray
you
see
the
number
of
buses
that
we
actually
have
in
orange.
Those
are
days
where
we
had
difficulty
having
the
right
number
of
buses
and
that's
when
the
control
center
had
to
do
miracles
like
to
thank
them
because
they
do
it
on
a
daily
basis.
We
look
at
the
next
slide.
Please.
E
Now
what
we
see
here
is
that
the
afternoons
are
more
difficult
because
the
buses
have
been
out
in
the
road
some
break
down,
sometimes
there's
a
lack
of
drivers,
a
shortage
of
drivers,
so
we
have
to
make
sure
that
we
properly
monitor
our
data
to
make
sure
that
there
are
not
too
many
issues
with
service.
I
just
like
to
remind
you
now,
at
the
last
meeting
of
the
committee,
I
reminded
you
that.
E
E
Good
news,
our
team,
our
recruitment
team,
is
working
very,
very
hard,
we're
working
hard
on
training
and
we're
forcing
focusing
all
our
energy
so
that
we
can
have
a
necessary
number
of
drivers
so
that
we
can
provide,
because
we
can
be
in
full
compliance
with
the
law
and
serve
our
clientele
as
well.
Next
slide,
please.
E
for
april.
As
you
know,
I'd
also
like
to
remind
you
that
we
want
to
have
11,
because
this
is
what
we
really
need.
Once
again,
I
would
remind
you
that
in
blue,
this
is
that
this
is
the
availability,
it's
normal,
that
we
have
some
red.
We
have
some
maintenance
issues,
for
example.
So
this
is
a
snapshot
of
yesterday
and
today
we
have
16
trains
available
and
we
need
11
next
slide.
Please.
E
No
and
we
have
15
trains
and
we're
looking
at
an
increase
in
rates
starting
in
may,
we've
always
had
15
trains.
Some
days
we
have
17
even
18,
we're
very,
very
proud
of
the
results,
and
once
again
it's
our
users
who
are
benefiting
from
this.
This
is
what
these
are.
The
people
we're
working
for
at
the
end
of
the
day.
Next
slide.
Please
now
here
we
we
have
the
level
of
service.
E
E
E
E
E
E
D
We
were
mandated
to
go
towards
a
pilot
and
so
on,
so
in
q4
in
2021,
we
had
the
pleasure
of
officially
launching
the
four
e-busses
and
we
took
the
required
time
to
make
sure
that
everything
was
fine
with
the
buses
and
on
february
7
we
greeted
our
first
passengers
on
these
four
buses
and
we
are
very,
very,
very
proud
of
this.
Once
again,
I
can't
say
it
enough:
it's
such
a
good
thing
for
the
customers,
but
for
the
earth
also.
D
D
D
Here
I
just
want
to
remind
you
that
the
commission
mandated
the
general
manager
in
2021
to
work
with
hydro
ottawa
to
look
at
the
electrical
grid
for
all
these
buses
and
that's,
what's
being
done
right
now,
we're
working
with
roy
who's
with
us
for
the
financial
model
and
a
group
from
ottawa,
hydro,
looking
at
the
purchasing
of
chargers
and
so
on.
We
have
the
opportunity
of
working
with
these
partners
that
are
very
knowledgeable
because
we
don't
have
that
expertise
internally
and
we're
also
doing
our
due
diligence.
D
D
I
think
that
by
the
end
of
the
spring
we
will
have
a
favorable
answer
and
we're
working
with
deloitte
on
the
financial
model.
We
also
are
working
with
hydro
ottawa
so
that
the
financial
model
meets
all
our
criteria
and
the
bank
of
infrastructure
bank
is
our
partner
for
the
balance
of
the
amount
that
we'll
need
to
borrow.
D
Also,
we
had
an
audit
done
of
our
pilot
for
the
four
buses
and
what
the
auditor
general
said
was
to
reduce
the
number
of
74
buses.
So
today
I
can
tell
you
that
we
are
taking
action
on
this.
That's
why
we'll
buy
a
first
lot
of
26
buses,
and
then
we
will
go
ahead
with
the
rest
of
the
buses
that
we
can
see
on
the
next
slide
there.
D
Unfortunately,
today
I
must
say
that
we're
a
little
behind
time,
time-wise,
not
because
we
didn't
work
hard
enough,
but
because
infrastructure
canada
has
not
given
us
the
the
authorization
to
get
the
funding
so
but
rest
assured
we're
working
relentlessly
to
move
ahead
with
the
call
for
offers
for
the
buses.
It
will
happen
in
the
next
few
days.
D
There's
no
contracts
will
be
granted
until
the
financial
model
is
finished,
but
we're
still
doing
a
lot
of
work
in
parallel,
so
there
I
think
that
completes
my
report
for
you
today.
I
hope
you
appreciated
the
new
format,
a
clearer,
slides
dealing
straight
with
the
information,
and
if
you
have
any
questions,
we're
here
to
answer
them.
A
A
H
Thank
you,
chair,
yeah,
for
sure
that
we
have
a
maximum
of
capacity
of
those.
So
the
problem
is,
we
cannot
launch
the
service
with
one
e-boss,
let's
say
at
six
o'clock,
and
it
cannot
come
back
at
two
o'clock
the
next
day.
If
we
have,
let's
say
300
kilometers,
but
I
don't
think
so
and
pat
is
is,
is
here
or
jim
can
jump
for
sure,
but
actually
we
we
tried
seven
routes
and
everything
has
been
okay.
A
H
Thank
you,
chair,
absolutely
jim.
I
know
that
it's
we're
doing
that
on
a
daily
basis,
but
but
maybe
because
people
if
people
want
to
to
be
able
to
try
them,
we
can
force
that
we
can
do
it
on
a
weekly
basis,
instead
of
doing
it
on
a
daily
basis.
So
we
can
say
okay
this
week
it
will
be
there.
Can
you?
Can
you
complete
this
jim.
E
B
A
And
advanced
notice
for
sure.
Okay,
thank
you
because
I
know
like
commission
members
like
counselor
tierney,
are
very
good
at
putting
little
videos
on
that
together
and
I'm
sure
it'll
help
promote
our
ebus
if,
if
he
knew
what
was
going
to
be
in
his
neighborhood
okay,
thank
you.
So
let's
go
to
questions
councillor
brockington
your
first
stop.
H
H
K
This
analysis
is
critical
for
this
commission
to
understand
why
our
ridership
is
going
up.
Why
it's
going
down?
Why
we're
not
meeting
ridership
estimates
made
for
2022?
Why
we're
so
divergent
compared
to
2019?
This
is
the
analysis.
The
macro
level
analysis,
that's
missing
from
the
presentations
you're,
giving
us
raw
data
today,
you're
speculating,
but
we
really,
as
a
commission,
need
to
understand
why
the
data
is
what
it
is.
So
we
can
make
really
firm
decisions,
particularly
at
budget
time.
K
K
H
We'll
try
counselor
thank
you,
chair,
we'll,
try
to
to
find
the
solution
for
sure
and
for
the
next
transit.
I
will
try
with
my
team
to
get
focus
on
that
particular
info,
but
you
know
as
well
that
with
the
umicron
it's
very
hard
and
we
we
exp,
we
were
expecting
that
the
ridership
will
increase
for
sure
we
will
need
the
federal
workers
come
back
and
we'll
need
new
customers
too.
K
K
I
think
you
have
an
obligation
to
explain
to
the
commission
why
we
formulated
a
2022
budget.
We
have
ridership
stats
estimates
for
the
whole
year,
we're
not
even
coming
close
to
those
estimates,
so
you
have
to
explain
every
month
to
us
why
we're
not
meeting
those
targets
you
set
those
targets,
we're
grossly,
not
meeting
those
targets,
and
I
want
to
understand
why
when
ridership
goes
up,
this
is
very
good
news.
We
have
to
understand
why.
How
are
we
attracting
new
riders?
K
How
can
we
put
more
resources
and
emphasis
to
retain
those
riders
and
attract
more
writers?
That's
the
information
as
a
transit
commissioner.
I
need
to
help
make
decisions
going
forward
and
that
that's
been
a
big
gap
in
data,
so
raw
data
is
excellent.
I
love
to
see
the
data
that
you
present
every
month,
but
we
need
a
better
understanding
of
what
that
data
means
and
some
of
this
these
questions
I've
been
asking
chair.
As
you
know,
for
over
two
years
now
I
have
a
litany
of
questions.
A
So
I
I
I
have
to
suggest
to
you:
that's
a
little
unfair
to
to
put
it
on
staff
to
within
days
of
receiving
the
the
ridership
numbers
for
the
month
of
march
to
be
able
to
give
you
that
kind
of
in-depth
analysis.
That's
really
just
going
to
tell
us
that
the
federal
public
servants
have
not
come
back
to
work.
I
think
I
think
we.
K
Know
that
correct
we've
never
had
that
clarification
even
going
back
to
when
we
were
debating
the
2022
budget
chair.
I've
asked
consistently
just
show
me
the
evidence
that
the
number
of
staff
were
providing
us
for
2022
could
be
substantiated
by
their
discussions
with
the
federal
government
and
or
the
universities,
and
that
was
never
proven.
So
this
is
not
a
a
recent
issue.
We've
always
had
concerns
that
the
estimate
staff
presented
now
five
months
ago
were
never
confirmed.
So
it's
not
recent.
A
No,
it's
you're
right,
counselor,
it's
not
recent.
We,
the
city
manager
directly,
has
been
dealing
with
the
pm,
not
pmo,
but
pco,
to
try
to
get
those
numbers
on
treasury
board
and
and
it
to
credit,
to
the
minister
she's
at
least
now
speaking
publicly
saying
that,
where,
where
she's
at
with
this
and
that
she's,
not
ready
to
ask
people
to
return
to
work
like
we
at
the
city
and
and
others
have
done
so
it's
it's
not
renee!
A
That's
dealing
with
the
the
federal
public
service,
it's
it's
at
the
city
manager,
level
and
the
mayor's
level
and
publicly
we're
hearing
the
results
of
their
efforts.
So
I
appreciate
that
you
keep
bringing
it
up.
I
just
I.
I
would
ask
that
you
don't
put
that
on
our
staff,
that
there
are
other
people
that
are
supposed
to
that.
I
shouldn't
say
supposed
to.
A
They
are
trying
to
get
those
numbers
from
the
federal
government
and
get
some
clear
indication,
because
our
budget
will
be
a
mess
at
the
end
of
the
year
if
they
do
not
return
to
work,
you're,
absolutely
right
and-
and
we
know
we
knew
that
going
into
it-
it's
just.
We
don't
have
the
levers
to
to
get
them
to
make
a
commitment
to
put
to
encourage
their
people
to
return
to
work.
So
so
thank
you
for
your
questions,
commissioner.
Wright
gilbert.
Please.
C
Yes,
thank
you,
mr
chair,
can
I
just
ask-
and
I'm
just
I'm
making
this
suggestion
to
everybody-
that
when
we
are
talking
about
the
federal
public
service
returning,
it's
not
returning
to
work
as
a
federal
public
servant,
I've
been
working
my
butt
off
the
last
two
years
from
this
very
chair.
It's
not
returning
to
work.
It's
returning
to
an
office
to
an
office
building.
C
There
is
far
too
much,
and
I
can
tell
you
this
from
experience
as
a
federal
public
servant
when
I'm
not
in
this
meeting,
there's
far
too
much
vitriol
towards
public
servants
and
the
amount
of
work
that
we
do.
I
can
tell
you
that
in
my
public
service
career
that
is
13
years
so
far,
I've
never
worked
with
a
lazy
person.
So
can
I
just
ask
my
colleagues
and
anybody
else
who's
listening
that
when
we're
talking
about
federal
public
servants
returning
to
something
it's
not
work,
it's
off
to
the
office.
C
A
Sure
enough,
commissioner,
I
I
think
it's
understood.
I
would
hope
it
would
be
understood
that
when
we
say
return
to
work,
but
if
you're
experiencing
people
telling
you
that
they
believe
that
what
we're
talking
about
is
that
you're
not
working
at
all,
then
you're
right
that
we
should
start
referring
to
it
as
a
you
know,
wordsmith
what
we're
saying
and
and
refer
to
it
as
workplace.
A
What
I'm
focused
on-
and
I
think
everybody
else
here-
is
it's
the
ridership
numbers
for
the
transit
service.
If
they
do,
if
federal
public
service
and
students
do
not
return
to
the
work
places
in
the
core,
then
we
need
to
revisit
our
whole
model,
not
just
the
budget
but
the
whole
model
of
service.
So
thank
you.
A
C
Of
course
I
do,
but
thank
you
for
that,
so
that
actually
leads
me
into
my
my
second
point
when
this
budget
was
was
developed,
we're
talking
about
the
the
in
retrospect,
the
budget
and
the
effects
on
riotership
when
it
was
developed,
counselor,
brockton,
myself
and
others
expressed
concern
about
the
ridership
projections
for
the
year
concerned
that
they
were
not
based.
In
reality.
C
We've
been
in
a
pandemic
state
for
over
two
years
now,
since
march
2020
with
people
working
from
their
homes
working
remotely
and
not
just
the
federal
public
servants,
but
shopify
and
others
large
employers
in
the
downtown
core.
We
have
a
public
ser
public
transit
system.
That
is
seems
to
be
designed
to
bring
people
who
work
downtown
from
the
suburbs
into
downtown.
C
That
was
a
decision
that
was
made
long
ago.
Here's
the
thing
we
live
in
a
new
reality.
The
world
has
changed
drastically
in
the
last
two
years.
People
are
working:
hybrid
workplaces.
There
are
people
working
from
home,
people
choosing
to
no
longer,
you
know
be
employed
by
an
employer
but
to
become
self-employed,
but
these
people
still
require
public
transit.
We
want
people
to
take
public
transit,
we're
in
a
climate
crisis.
Of
course
we
want
people
to
take
public
transit.
It's
a
public
good.
C
C
In
my
view.
We
cannot
continue
to
push
the
federal
government
to
force
its
workers
back
to
an
office
space.
That's
that's!
Not
a
solution
to
our
problems
of
ridership,
that's
relying
on
an
old
model.
What
is
oc
transpo
doing
to
prepare
for
the
new
reality
of
what
the
new
model
is,
which
is
a
lot
of
our
ridership,
is
working
from
home.
What
is
oc
transport
doing
to
attract
new
customers
in
order
to
get
our
ridership
numbers
up
or
make
changes
to
our
service
levels
or
to
our
to
our
service
model?
To
prepare
for
this.
H
C
I'm
going
to
suggest
that
your
time
may
be
better
spent,
accepting
that
as
the
new
reality
it
doesn't
matter
why
they're
they're
working
from
home
there's
a
lot
of
reasons
why
I
choose
to
work
from
home
and
we'll
continue
to
work
from
home.
One
of
them
is
the
commute.
I'm
not
going
to
lie
to
you,
but
there's
other
reasons
as
well.
C
It
doesn't
matter
why.
I
think
we
need
to
actually
accept
that
as
the
new
reality
that
we
now
live
within
and
try
to
come
up
with
ideas
and
and
and
ways
to
increase,
find
new,
ridership
or
structure
our
transit
system,
so
that
it
is
not
is
not
catering
to
a
ridership
that
isn't
there.
That
is,
that
is
the
point
I'm
making.
C
H
Thank
you,
commissioner,
chair.
It's
normal
that
we
have
maintenance
on
lrvs.
As
I
explained
during
last
transit
commission,
we
have
three
kind
of
of
non-available
lrvs,
the
first
one.
It's
for
preventive
maintenance,
which
is
good,
predictive
maintenance
too,
which
is
good
too,
and
current
curative
maintenance.
H
H
If
you
see
zero
out
of
service,
you
have
to
say
that
it's,
it's
not
a
good
maintenance,
because
we
need
to
have
all
the
time
vehicles
that
we
will
put
some
oil
and
I
will
to
see
with
the
bumper
to
bumper.
If,
if
everything
is
okay,
we
have
to
verify
that
so
it's
normal
and
it's
very,
very,
very
good.
Having
six
non-available.
C
H
B
Is
you
have
your
10
000
kilometer
inspections
that
are
real,
quick,
they're,
usually
less
than
less
than
a
day,
usually
half
a
day
to
do
when
you
get
into
some
of
the
medium
term
and
longer
term
stuff,
which
we
don't
have
any
major
issues
on
the
trains
that
were
that
are
currently
unavailable.
But
what
they're
going
through
is
they're
going
through
their
longer
term
inspections.
You
know
we
got
vehicles
right
now
that
are
approaching
the
300
kilometer
300
kilometers
on
these
trains
and
they're,
going
through
those
series
of
inspections.
B
Those
inspections
take
several
days
to
do
because
they
do
a
much
more
in-depth
review,
not
much
different
than
what
we
do
on
our
bus
fleet.
But
to
answer
your
question,
no
major
issues
on
any
of
the
vehicles
that
are
at
a
service
and
it's
all
sort
of
standard
day-to-day
month-to-month
type
activities
that
you'd.
A
J
A
Ask
for
the
benefit
of
the
commission.
Can
I
ask
in
the
future,
if
we're
giving
updates,
to
say
that
there's
some
trains
and
maintenance
that
you
can
confirm
which
bucket
those
trains
are
in
whether
it's
just
regular
preventative
maintenance
or
something,
because
it's
a
very
valid
question
as
to
why
are
they
not
there?
So
could
we
do
that?
Please,
for
the
next
time,
provide
some
more
detail
on
that.
H
Chair,
actually,
we
have
that
for
for
the
snapshot.
I
have
three
not
available
for
short
term
one
for
medium
term
and
chew
for
the
long
term,
but
the
next
time
I
can.
I
can
break
down
what
exactly
is,
in
short,
medium
and
high.
Maybe
daniella
you
are
familiar
with
the
market.
Maybe
you
can
give
your
opinion.
Regarding
the
commissioner's
question.
B
B
A
A
C
I've
sat
on
this
commission
since
february
2019
and
we're
coming
to
the
end
every
single
meeting.
I
have
to
ask
questions
more
than
once,
because
my
question
isn't
answered.
I
am
given
generic
general
information.
That's
been
repeated
from
the
presentation
and
I'm
not
gonna
lie
to
you,
I'm
sick
of
it.
C
I
find
it
incredibly
frustrating
and
quite
honestly
to
be
disrespectful.
It's
not
just
I'm
not
aiming
this
at
one
individual,
I'm
saying
staff
in
general.
I
have
a
serious
issue
with
how
these
questions
are
being
answered,
and
I'm
asking
that
going
forward.
You
answer
the
question
that
is
being
asked
of
you,
rather
than
providing
general
information.
Thank
you,
mr
chair.
F
Thank
you,
mr
chair.
I
guess
I'm
going
to
on
ridership
I'm
going
to
take
a
different
perspective.
I
guess
than
my
colleagues
I
see
the
I
guess.
I
see
the
buses
half
full
rather
than
half
empty,
and
I
just
look
at
the
look
at
the
numbers:
I'm
not
trying
to
defend
oc
transformation
january
ridership
on
the
main
line.
Not
paratransport
was
at
36
percent
of
2019
february
was
40
of
2019.
For
march
it
was
49
of
2019,
so
we're
certainly
headed
in
the
right
direction.
F
H
Thank
you,
commissioner,
chair.
We
don't
because
we
we
did
the
projection
for
the
for
the
year
and
we
we
we
followed
the
trend
for
sure
and
we
follow
the
what
the
provincial
will
take
as
a
decision.
You
know
for
the
mass
and
and,
as
I
said
on
my
in
my
during
my
introduction,
the
the
provincial
open,
a
lot
of
things
that
people
come
back
again.
H
F
H
I
think
for
sure,
when
we
did
the
the
projection
last
year
for
this
year,
we
didn't
know
that
we
had
to
deal
with
amicron
and
now
we
have
this
b2
omicron.
So
we
know
that
it's
very
continuous.
So
probably
that's
why
people
stayed
at
home
and
they
didn't
even
go
out,
but
no
it's
it's
a
sunny.
It's
it's
a
sunny
day
today
and
the
spring
is
the
wet.
The
the
the
summer
is
coming,
probably
we'll
be
able
to
to
see
people
out,
but
we
need
to
make
sure
that
they
will
stay
too.
H
F
And
just
on
the
on
the
masks,
I
want
to
make
sure
I
understood
that
if
the
province
says
that
the
mass
mandate
should
be
continued,
ottawa,
of
course,
will
continue
that,
but
if
the
province
says
it
won't
be
it'll
be
lifted.
Ottawa
public
health
has
said
that
it
will
continue.
The
mass
mandate
is
that
correct.
H
F
But,
mr
commissioner,
mr
chairman,
I
I
just
want
to
clarify
that
it
wasn't
necessarily
the
commission
that
provided
guidance
to
oc
transpo.
I
think
everything
was
based
on
information
coming
from
ottawa,
public
health
and
their
input
into
what
was
correct
and
safe,
we're
not
public
health
officers.
We
don't
do
anything
like
that
and
I
would
for
one
would
say
if
the
province
is
saying
it's
safe,
that
unless
we
see
contradictory
evidence
or
hear
contradictory
evidence
from
ottawa
public
health,
that
we
follow
the
province's
guidelines,
because
there's
no
reason
not
to.
F
I
don't
know
if
anybody
from
ottawa
public
health
is
here,
but
the
question
that
I
would
have
is:
has
ottawa
public
health
indicated
to
oc
transpo
what
metrics
or
what
data
would
be
required
to
say?
Yes,
we
can
finally
lift
the
the
mask
mandate,
so
I
guess,
mr
chairman,
I
have
a
question
for
you.
Madame
admiral
carr
same
for
you.
A
Our
oc
transport
security
people
will
encourage
people
to
wear
their
masks.
They
will,
if
some
wear
masks
but
they're
not
wearing
it
properly,
like.
I
think
we've
all
seen
people
with
masks
on
their
chin,
which
is
really
doing
no
benefit
at
all,
and
I
know
for
a
fact
that
the
the
transit
security
folks
will
tell
people
you
know,
please
put
your
mask
on
properly
and
and
and
so
on.
But
one
thing
we
will
not
start
doing
and
have
not
done
throughout.
A
A
We
weren't
worried
about
it
because
the
province
had
brought
in
a
mandate
from
asking,
so
ours
automatically
becomes
secondary
when
the
province
has
one
in
place,
but
it,
I
think,
you're
raising
a
good
issue.
I
think
any
decision
on
that
or
recommendations
would
have
to
be
done
in
consultation
with
public
health,
but
I
think
if
the
province
changes
what's
there
now,
I
I
take
your
point
and
I
think
the
majority
of
the
commission
would
agree
that
it's
something
we're
going
to
have
to
look
at.
F
A
H
No
effectively
chair
what
we're
doing
with
scu,
we,
we
do
a
lot
of
survey
and
we
encourage
people
to
wear
masks.
We
give
them
baths
and
we
help
them
to
wear
the
mask
properly,
but
we
don't
do
tickets
effectively
because
most
of
the
time,
people
can
have
a
reason
to
not
wearing
his
mask.
But
we
reinforce
all
the
time.
A
So
is
that
that
does
that
help?
Commissioner
olsen?
It's
a
I
I'm
telling
you
that
we
will
certainly
have
to
look
at
whatever
the
province
says,
but
for
the
goal
forward
for
now
is
that
we
will
continue
to
educate
and
we're
not
there's
no
discussion
of
removing
the
mass
mandate
from
trans.
At
this
point.
F
A
J
L
One
of
the
items
that
you
talked
about
in
terms
of
improvements
was
the
app
that
tells
you
when
your
bus
is
coming
and
I've
had
meetings
with
mr
scrimger
about
this,
but
I
think
it's
important
for
people
to
hear
details
about
what
the
improvements
are
and
and
if
there's
gps
involved
and,
for
example,
one
of
the
the
concerns
I
hear
about
and
I
experienced
myself-
is
when
you're
at
the
transit
station,
such
as
tony's
past
you're
waiting
for
the
bus.
You
don't
know
your
particular
bus.
L
You
need
to
get
your
seat,
you
just
see
all
the
other
buses
going
by
so
and
and
we
need
that
predictability
I
think
that's
one
of
the
one
of
the
important
things
about
people
need
is
reliability
if
they
know
that
it
says
it's
coming
in
five
minutes
and
it
comes
in
five
minutes
that
that
is
really
important
for
people
to
keep
using
the
bus
service.
So
I
want
to
hear
publicly
about
the
improvements
and
and
how
we're
going
to
make
it
better
so
that
people
know
when
their
bus
is
coming.
H
J
J
The
things
that
are
already
in
place
include
that
we
have
an
improved,
what's
called
an
api.
That's
the
interface
between
our
the
data
that
are
held
on
our
server,
the
open,
open
data
that
come
from
our
server
and
how
the
developers
who
develop
their
own
apps
to
use
our
information
pick
that
information
up.
That's
been
I'm
going
from
memory
here,
that's
been
in
place
for
about
a
year
and
a
half.
J
J
J
That
knows
the
state
of
every
measurable
element
on
that
bus
relays
it
to
the
control
center
and
it's
the
system
that
the
control
center
uses
to
make
their
decisions
about
managing
the
service
and
keeping
the
service
as
on
plan
as
it
can
be,
and
it's
also
the
system
that
is
the
source
for
the
for
the
next
bus
arrival
predictions
that
system
is
now
in
use.
That's
been
in
development
for
many
many
years
from
you
know,
procurement
to
development,
to
testing
that's
taken
a
very
long
time.
It's
a
huge
system.
J
We'll
continue
to
move
more
buses
over
to
the
new
system
over
the
months
to
come,
but
every
step
of
the
way
is
being
done
very
carefully
so
that
we
don't
run
the
risk
of
jumping
too
quickly
into
the
new
system
and
running
the
risk
of
having
the
service
quality
on
the
street
suffer.
So
that
continues
very
methodically
and
very
carefully,
and
we
will,
as
as
rene
mentioned
earlier,
we
will
report
back
when
that
step
is
achieved.
J
J
J
We
have
the
app.
We
have
our
own
app.
We
have
the
private
apps.
We
have
the
screens
and
stations.
We
have
the
560
1000
number
that
people
can
phone
into.
We
have
the
text
messaging
that
people
sense
can
subscribe
to.
We
have
other
text-based
information
that
goes
out
through
alerts
that
goes
out
through
text
messages
that
goes
out
through
twitter.
That
shows
up
on
the
web
page.
J
It
may
also
be
that
we're
able
to
do
that
within
existing
budget
authority,
but
we
have
to
plan
that
carefully
I'll
remind
what
I've
said
before
we
were
the
first
transit
system,
the
first
largest
system
in
north
america,
to
have
gps-based
real-time
information
available
to
all
customers
for
all
buses
on
all
routes.
We
were
the
first
and
because
of
that,
we
have
and
are
get
now
phasing
out
some
of
the
oldest
technology,
the
oldest
algorithms
prediction
methods
and
ways
of
publishing
those
data.
There's
much
more.
L
I
really
appreciate
it
pat.
I
realized
that
it's
huge,
but
it's
incredibly
important
as
we
move
forward.
What
what
we've
heard
from
the
conversation
so
far
from
everyone
is
that
there's
a
new
thing
on
on
how
buses
are
going
to
be
used.
It
isn't
commuter,
eight
o'clock
get
on
the
bus,
come
home
at
five
o'clock
or
whatever
there's
so
people
are,
are
jumping
on
the
buses
at
different
times
for
appointments
and
errands,
and
and
that's
why
they
they're
going
to
casually
go
up
and
okay.
L
I've
got
to
get
so
and
so
place.
It
is
a
rethink
on
replacing
your
car
with
a
bus
and
so
that
rel
reliability
is
important.
So
I
thank
you
for
that,
and
I
really
appreciate
all
the
work
that's
going
into
it
in
terms
of
that
reliability
and
the
fact
that
we're
trying
to
get
people
to
think
of
buses
beyond
the
old
style
commuting,
because
that's
going
to
be
a
different
beast
in
the
future.
L
Living
without
cars
we're
basically
many
people
will
be
forced
to
live
without
cars
because
of
these
of
these
of
these
new
apartments,
without
without
parking
for
for
most
of
the
people
there
and
how
is
oc,
transpo
working
with
planning
on
on
this
for
the
future,
because
I
I
always
hear
from
my
residents,
they
just
assume
people
are
just
going
to
park
in
their
neighborhoods.
They
don't
believe
anyone's
going
to
live
without
a
car.
So
but
it's
beyond
again
commuting
it's
about
living
without
a
car.
A
J
Okay,
I
just
say
we
we
collaborate
with
our
colleagues
in
planning
on
every
development
across
the
city,
ensuring
that
they
have
the
best
advice
that
they
can
pass
on,
either
as
advice
or
suggestions
or
requirements
to
developers
on
how
they
can
best
integrate
their
development
with
the
transit
system
and
how
they
can
best
set
up
things.
Simple
things
like
level
places
for
people
to
wait,
sheltered
places
for
people
to
wait
enough
space
that
we
can.
J
We,
the
city,
can
install
a
bus,
shelter,
making
sure
that
the
pedestrian
links
are
as
good
as
possible,
making
sure
that
the
densest
development
is
closest
to
the
places
where
we
have
the
most
capacity
and
the
highest
quality
of
of
service.
That
everything
follows
the
the
major
policy
decisions
set
out
in
the
transportation
master
plan
and
in
the
implementation
of
it.
So
we're
there
with
planning
in
in
on
in
every
every
new
development
we
rely
on
them.
They
rely
on
us.
L
Thank
you
pat.
My
my
last
question
is
about
masks
and
it's
you
know
it's
problematic
that
we're
sort
of
in
this
limbo
of
people
who
feel
that
we
don't
need
mass
anymore,
and
it's
only
in
certain
places
and
of
course,
public
transit
is
one
that
it's
supposed
to
be
there,
but
I'm
finding
particularly
from
seniors,
and
I
have
a
lot
of
seniors
at
the
highest
number
of
seniors
in
the
city-
it's
very
inhibiting
for
them
to
get
on
buses
if
they
think
other
people
aren't
wearing
masks.
L
L
We
have
we
have
bus
inspectors,
security
to
go
on
on
buses
to
check
on
situations,
but
are
they
checking
on
masks?
Because
it's
very
difficult,
I
understand
it's
difficult
for
the
driver
to
enforce
wearing
of
a
mask.
It
puts
them
in
a
difficult
position.
If
anyone
you
know
refuses,
they
don't
want
conflict
and
that
you
know
their
job
is
to
drive
the
bus.
H
L
H
It
consider
it
was
the
the
date
it
was
2036
for
the
our
fleet.
It's
still
that,
but
now
for
the
first
step,
it's
450
by
2027,
but
actually
we're
waiting
for
infrastructure,
canada
and
we're
doing
a
lot
of
things
to
make
sure
that
we
we
jump
on
on
it.
But
we
are
we
on
it,
but
actually
we
have
a
little
delay
because
we
cannot
expand
any
money
because
we
don't.
H
L
H
A
Thank
you
councillor.
I
I
think
it's
worth
pointing
out
to
your
last
question.
There
isn't
a
an
e-bus
available
that
matches
our
articulates
or
our
double
deckers
yet
for
capacity
and,
as
you
know,
especially
the
articulates
they're,
the
workhorse
of
the
fleet,
so
we're
going
to
probably
not
us
in
in
this
year,
but
in
some
point
in
the
future,
the
transit
commission
will
have
to
take
a
look
at.
Do
they
want
to
wait
for
an
articulated
e-bus,
or
do
we
want
to
launch
pilots
with
natural
gas
or
hydrogen?
A
Whatever
is
available
at
the
time
that
that
could
work
and
articulate
at
us,
because
we
can't
do
away
with
all
our
articulates
and
yet
we
have
we're
in
a
climate
emergency.
So
we
we
should
be
trying
to
do
everything
possible.
So
that'll
come
up.
It's
not
on
this
agenda
today,
but
it's
certainly
something
that
has
been
explored
for
I'm
going
to
say
the
last
couple
of
years
anyway,
with
the
staff.
A
Absolutely
I'm
hoping
that
at
some
point,
renee
will
be
able
to
do
that
as
part
of
her
update
on
the
e-bus
to
let
us
know
how
the
the
four
of
them
performed
in
the
snow
councillor
meehan-
I
just
I
gotta,
let
you
know
I
I
need
to
finish:
ask
getting
the
commissioners
the
their
first
round
of
questions,
so
there's
two
more
right
now
and
then
I'll
go
to
you
before
we
go
to
the
second
round.
Okay,
so
next
up
would
be
councillor
gower,
please.
B
Thanks
chair,
I
was
curious
about
method
of
payment
and,
if
there's
any
observations
or
trends
that
staff
can
share,
for
example,
on
bus
pass
usage,
monthly
pass
usage.
Has
that
changed
at
all
the
as
the
percentage
of
riders
using
a
monthly
pass,
stayed
the
same
or
gone
down
or
gone
up
or
any
any
other
information
along
that
lines
that
you
can
share.
J
One
thing
I
can
say
along
those
lines
is
that
ridership
has
been
recovering
more
quickly
with
customers
who
pay
a
discounted
fare
than
with
customers
who
pay
full
fare.
I
don't
have
the
information
and
I
will
find
out
if
we
do
have
it
about
whether
what
the
whether
the
balance
has
been
changing
between
the
different
lengths
of
time
that
people
would
buy
a
pass
between.
B
M
Thank
you
thank
you,
chair
and
and
staff.
Unfortunately,
I
I
was
unable
to
come
on
to
the
commission
meeting
at
the
beginning
as
another
briefing,
but
I've
gone
through
the
presentation
and
I'll
start
by
saying
I
love
the
new
format.
I
find
it
very.
I
find
it
very
easy
to
understand
just
to
look
at
it
to
understand
the
trending.
What
that
means
and
the
you
know
the
actual
numbers
and
around
ridership.
So
thank
you
for
thank
you
for
that
it
is.
M
M
Again,
it's
it's!
It's
it's
it's
human
nature.
So
so
thank
you
for
this.
I
think
some
some
encouraging
trends.
Certainly
I
just
want
to
mention
masking.
I
think
that
it
is
important
that
we
do
continue
to
enforce
masking
on
transit,
and
you
know,
councillor
gower's
question
led
to
an
answer
that
it's
actually
the
increase
in
ridership
is
mostly
from
our
our
special
passes.
So
what
that
would
tell
you
is
that
the
people
who
are
on
transit
today
have
little
choice.
M
They're,
not
you
know,
they're
their
seniors,
their
lower
incomes,
they're
people
that
need
to
get
around
their
students.
So
it
is
incredibly
important
that
we
do
what
we
can
in
a
in
a
contained
environment
like
like
transit
to
to
keep
them
safe.
So
as
as
an
elected
representative,
I
want
to
be
able
to
have
a
say
on
if
and
when
we
remove
that
at
the
mask
mandate
on
our
on
our
transit
that
transit
system.
M
M
H
J
We
believe
that
that
is
generally
because
so
many
of
the
people
who
travel
in
our
city
are
doing
so
too,
and
we're
doing
so
to
and
from
schools
and
offices
that
we
have
a
smaller
fraction
of
our
population
who
works
in
in
industry
or
service
industry.
Things
like
that,
so
we
see
that
our
ridership
fell
further
and
is
later
to
grow,
but
we're
not
unique
in
this.
Our
numbers
are
similar
to
some
other.
M
Okay,
okay,
and
that
could
you
know,
speak
to
any
type
of
you
know
when
we're
when
we're
looking
at
fair
funding
and
fair
funding
models,
you
know,
I
think
that
that
type
of
information
is
is
important
to
have
as
well
on
pera
and
great
job
pera.
The
you
know
the
having
the
new
system
for
online
booking
the
the
one
criticism
that
we
heard
was
that
they're
still
not
online
there's
still
not
a
capability
for
same
day
booking.
Is
that
something
that
we're
moving
towards
one
minute
left.
H
Thank
you
councillor
for
the
same
day.
It's
it's
not
a
problem
with
the
tour
or
something
like
that.
It's
the
it's
the
way
that
we
give
the
service
for
sure
when
we
accept
the
same
the,
and
if
we
don't
have
the
capacity
we
have
to
force
this
capacity.
Unfortunately,
it
will
cost
very,
very
high.
So
that's
why
we
we
suggest
to
people
to
book
the
the
the
roots
the
day
before
and
when
it's
possible
and
the
and
when
they
call
us
to
to
try
to
book
the
same
day.
H
J
Oh,
just
I
say
thanks
renee,
just
to
add
in
a
little
detail
that
the
work
our
team
does
overnight.
After
all,
the
bookings
are
in
for
the
for
the
next
day.
So
if
we
were
booking
today
for
tomorrow
by
five
o'clock
this
afternoon,
all
of
the
bookings
are
in
what
our
team
does
through
the
evening
is
prepare
the
bus
schedules
for
tomorrow
to
be
as
as
tight
as
possible
to
meet
all
of
the
expectations.
We
have
all
the
policy
direction
and
customers
expectations
of
a
short
trip.
J
The
bus
arriving
early
in
the
window
during
the
pandemic.
We've
also
been
working
to
keep
the
number
of
people
on
each
bus
or
taxi
as
low
as
possible.
So
they
do
that
that
scheduling
work
through
the
evening
so
that
the
next
day's
work
instructions
are
ready
for
each
bus
operator,
each
minibus
operator
and
each
taxi.
J
When
someone
calls
in
the
next
day
what
our
team
does
is
look
to
see
if
there's
a
vehicle
traveling
in
the
direction,
the
person
wants
to
go
that
wouldn't
add
too
much
travel
time
to
other
people's
trips.
That
wouldn't
require
too
many
people
to
be
traveling.
In
the
same
vehicle,
and
if
they
can
confirm
that
trip,
they
will
and
they
do
much
much
much
of
the
time-
that's
our
current
operating
model
for
same-day
trip
requests
and
that
we're
doing
a
very
good
job
of
it.
But
it's
you
know.
M
Okay,
thank
you
for
that.
I
understand,
I
understand,
there's
a
capacity
issue,
and
that
is
a
budgeting
issue,
which
is
you
know
what
we
do
so
it,
but
it
is
good
to
to
understand
you
know
what
the
what
the
barrier
to
to
that
is.
The
new
control
dispatch
system
will
that
enhance
the
gps
system
on
on
buses
so
that
people
will
be
able
to
go
on
to
their
apps
to
find
out
when
their
their
bus
is
arriving.
J
J
The
information
that's
being
published,
as
I
was
saying
earlier
in
response
to
a
question
from
cancer
cavanaugh,
is,
is
continuously
getting
better,
but
a
big
jump
comes
in
the
prediction
methods
and
the
calculation
algorithms
that
are
in
our
new
control
and
dispatch
system.
That's
coming
into
into
use
and
about
half
of
the
buses
are
moved
over
onto
that.
So
the
gps,
where
the
bus
is
accurate,.
J
M
I
thought
it
was
march,
but
I
just
I
think
so.
I
just
hope
that
everybody
has
one
who
is
living
in
a
shelter
and
able
to
get
around
the
city.
So
I
just
I
just
yeah,
it's
just
information
that
I
would
like.
If
you
want
to
send
that
out,
share
with
me,
I
can
share
it
with
others.
I
can
share
it
with
everyone.
That's.
J
All
my
questions,
yeah
great,
I
can
just
I'll
just
add
in
one
of
the
things
they
were
available
from
part
way
through
march,
but
because
many
of
those
customers
were
traveling
to
or
from
downtown,
and
there
were
free
fares
through
much
of
march
on
the
downtown
bus
routes
and
on
the
train.
There
may
have
been
a
lower
take-up
on
those
passes
for
shelter
residents
in
march
than
there
would
be
in
in
future
months,
coming
up
we'll
get
the
april
data
and
and
share
it
okay
in
future.
Okay,
thank.
A
Thank
you
councillor.
I
just
want
to
go
back
to
your
question
about
the
same-day
service
and
and
just
us
to
clarify
here,
because
there
was
a
recent
story
in
a
paper
that
probably
mostly
commissioners
saw
where
one
of
the
users
were
saying
that
they
couldn't
stay
out
past
midnight,
but
part
of
our
budgeting
process.
That
council
mckinney
alluded
to.
A
J
J
Any
any
paratransport
customer
can
buy
taxi
vouchers.
We
supply
them
to
them.
They,
the
the
current
procedure.
Is
you
get
forty
dollars
worth
of
taxi
coupons
for
eighteen
dollars
and
the
customers
are
allowed
to
purchase
up
to
eight
of
those
book
eight
of
those
booklets
per
month,
so
they
get
a
booklet
for
us
from
us
and
they
use
it
to
pay
the
the
taxi
driver.
The
taxi
driver
puts
that
back
through
their
dispatch
company
and
we
we
pay
the
full
amount
from
the
city
budget.
So
that's
another
option,
that's
available
for
people.
J
It
may
appeal
to
some:
it
may
have
restrictions.
Even
a
discounted
taxi
fare
isn't
affordable
to
everybody
and
certainly
could
have
a
higher
cost
to
the
traveler
than
a
paratranspo
fare
and
in
addition,
there
are
certainly
people
who,
by
the
nature
of
their
disability
or
the
type
of
mobility
device
that
they
use.
They
might
find
that
an
accessible
cab
is
not
for
them,
but
it
is
another
choice.
That's
available
to
everybody
if
it
works
for
them.
A
B
Great
thank
you,
mr
chair,
and
I
concur
with
a
lot
of
the
comments
made.
I
love
the
new
presentation
format,
especially
the
use
of
graphics.
It
really
illustrates
things,
and
I
appreciate
it
because
I
can
share
that
with
my
community
and
I
see
a
lot
of
colleagues
are
doing
that
today.
Real
quick
on
the
I'm,
I'm
very
pleased
to
see
the
evolution
of
tracking
buses
and
all
that
great
stuff,
and
this
might
be
for
pat,
actually
pat
in
our
open
data
segments,
the
live
data
we're
providing.
B
We
provide
parameters
and
different
information
like
long
bus,
a
short
bus
bike
rack.
Will
we
be
adding
or
is
it
already
part
of?
Are
we
adding
electric
butts
because
I
think
that's
kind
of
cool
and
groovy
and
if
I
saw
where
electric
buses
were
rolling
around,
if
I
knew
the
next
bus
was
electric
I
might
just
hang
out
and
take
it
just
to
try
it
out.
Is
that
something
that
you're
looking
at
right
now.
J
B
That'd
be
terrific,
I
think
it's
one
of
those
things
that
you
know
if
we
want
to
promote
people
at
least
testing
them,
trying
them
out
and
seeing
what
they're
all
about.
If,
if
it's
a
simple
change
to
add
that
extra
parameter
in
like
I
said
we
have
long
bus
short
bus
bike,
rack,
I
I
wouldn't
see
it
being
too
technical,
but
it
would
be
something
fun
to
have,
but
anyway,
thank
you
very
much,
pat
and
look
forward
to
your
email.
Thank
you,
mr
chair.
G
Oh
well,
thank
you
very
much,
chair
and
good
morning
to
my
colleagues,
interesting
conversations
and
interesting
information.
Just
a
couple
of
things
that
I
would
like
to
follow
up
on
here
today
and
I
you
know,
I
mean
throughout
history.
We
know
that
there's
always
a
reason
or
a
catalyst
for
for
change,
and
I
think
covet
certainly
is
you
know
the
main
reason
that
we
are
seeing
the
necessitating
changes
to
our
transit
system
in
the
city
and
we
weren't
ready
for
it.
G
G
So
I'm
a
bit
distressed
to
find
out
that
we
don't
know
where
the
increased
ridership
is
coming
from
if
it
is
in
fact
federal
public
servants
returning
to
the
office
or
university
students,
I
think
that
we
have
to.
We
have
to
figure
out
a
way
to
collect
this
data.
Now
we
have
to
know
if
people
are
coming
in
from
the
suburbs
for
what
reasons
we
need
to
know
who's
on
those
buses
where
they're
going
and
also
we
need
to
do.
G
G
I
think
this
is
going
to
be
essential
for
all
our
decision
making
and
we
should
do
a
dedicated
team
in
all
our
suburbs
to
figure
out?
Do
you
take
the
bus?
Why
not?
Where
do
you
need
to
go?
So
I
just
like
to
put
that
out
there,
because
the
most
accurate
data
that
we
have
is
going
to
dictate
how
our
system
is
going
to
run
in
the
future.
G
H
G
Too,
please
yeah.
We
need
that
because
I
can
tell
you
anecdotally
out
here
and
from
the
calls
to
my
office.
Reliability
has
been
terrible
buses,
I'm
told
buses
don't
show
up,
buses
are
late
and
it's
turning
people
off
so
we
have
to.
We
have
to
increase
our
reliability.
People
have
to
know
that
their
bus
is
coming
or
they're
not
going
to
stand
in
the
corner.
People
time
you
know,
people
don't
have
the
time
to
do
that.
So
we
have
to
figure
out.
I
I
I
don't
know.
Why?
G
Can
you
just
tell
me
antidotely
why,
like
we've
got
empty
buses
running
around
out
here?
Still,
you
know
double
decker
buses,
there's
one
or
two
people
on
them.
Why
would
they
be
late?
What's
the
holdup?
Is
it?
Is
it
the
scheduling?
Do
you
have
an
indication
of
why
that's
happening
still?
Thank
you.
Councillor.
H
H
G
I'd
appreciate
that,
because
it's
really
hard
as
a
counselor
to
promote
people
taking
the
bus,
you
know
to
get
out
of
taking
their
car
because
gas
is
so
expensive
these
days
and
to
be
just
told,
the
bus
doesn't
come
that
that's
that's
hard
to
hear
so.
We've
got
to
step
up
our
and
improve
the
bus
reliability
if
we're
going
to
encourage
poor
people
to
take
the
bus.
G
We
need
to
do
it.
We
have
to
do
a
survey.
We
have
to
figure
out
where
people
want
to
go,
and
I
don't
think
it
should
be
just
left
up
to
the
counselor's
office
to
do
that.
So
I'd
like
to
suggest
that
that's
something
that
we
tackle
at
oc
transport
going
to
actually
no
one
before
I
go
to
e-buses.
I've
been
told
that
oc
transpo
is
in
discussions
with
some
of
the
on-demand
transit
services.
G
L
G
H
G
Okay,
so
you'll
do
you'll
need
data,
though,
in
order
to
understand
what
they
can
do.
We
need
that
data
here
I
am
pushing
data.
I
hated
data
collection
when
I
was
in
school
one
other
question
when
it
comes
to
the
e-busses.
I
know
that
you're
currently
in
talks
or
the
negotiations
on
the
financial
model,
I'm
wondering
if
the
auditor
general
is
being
included
in
those
talks,
because
her
expertise
is
essential
in
this.
H
The
the
original
general
actually
is
not
supervising,
but
we'll
do
some
verification
and
we're
working
very
closely,
but
for
sure
they
we
have
to
go
and
they
will
come
after,
but
they're
they're
constantly
asked
for
questions
and
the
they
are
everywhere.
I
can
tell
you,
because
my
team
told
me
and
it's
okay:
we
will
we
welcome
them
and
we're
working
very
well
with
them.
Okay,.
H
G
Okay,
I
love
that
there
was
one
there
was
one
small
little
thing
I
forgot,
but
I'll
probably
remember
when
I
sign
off,
I
can't
think
of
it
anyway.
I
appreciate
the
information
and
I
I
would
love
to
see
us
come
back.
I
I
could.
I
can't
provide
a
direction
to
oc
transpo
staff
that
we
do
like
serious
data
collection
on
all
aspects
of
what's
happening
out
there,
so
that
we
can
have
informed
decisions
going
ahead.
So
thank
you.
A
C
Thank
you.
Sorry.
I
thought
that
counselor
brockington
was
first
riley.
Did
you
want
to
go
first,
you're,
good?
Okay,
thank
you.
So
I
wanted
to
say
and
why
I
came
around
for
a
second.
A
second
round
is
that
the
the
my
paratranspo
online
booking
site
is:
it
is
a
real
triumph.
It's
a
triumph
for
not
only
oc
trains
with
staff,
but
I
think
really
for
paratranspo
users.
Who've
been
really
pushing
and
advocating
hard
for
this
service
to
be
available
to
them.
C
I
hope,
as
we
move
forward,
we
can
move
forward
with
same-day
bookings
and
and
things
that
will
really
make
pera
paratranspose
equal
to
that
of
regular
oc
transfer
use.
So
I
just
want
to
say
that
I
was
really
impressed
with
the
online
booking
site
the
demonstration
that
mr
scrimger
gave
for
us.
The
question
is:
have
you
received
any
feedback
from
customers
who've
just
started
using
the
site?
Have
you
received
positive
or
negative?
Have
you
received
any
feedback.
H
C
Okay,
maybe
for
the
next
meeting,
if
you
can,
if
you
can
maybe
just
provide
us
a
little
bit
of
an
overview
of
the
feedback
that
positive
for
sure
negative.
If
there's,
if
there's
any,
but
I
am
really
impressed
by
the
site,
it
seems
as
though
you've
thought
of
everything-
and
I
want
to
just
personally
thank
those
who
participated
in
the
pilot
program.
Those
who
have
advocated
for
this
and
pushed
for
this
for
years
and
thank
you,
transport
staff
for
making
it
happen.
C
Do
we
I
mean.
I
know
we
only
just
launched
this,
but
maybe
I
won't
ask
this
question,
but
just
make
a
request
that
at
the
next
meeting
could
be
also
receive
an
update
on
the
uptake
like
the
the
site,
the
bookings
made
through
the
online
system.
If
that's
something,
you
could
also
provide
that
data
to
us
as
well,
because
I'd
like
to
see
sort
of
in
comparison
to
the
the
phone
systems,
because
I
saw
that
the
phone
systems
is
a
three
minute
wait
time,
which
is
definitely
improved
so
kudos
on
that.
C
C
If
we
could
look
at
the
uptake
of
the
online
booking
system
in
comparison
to
the
number
of
phone
calls
to
see
if
it's
reduced
our
phone
or
the
the
burden
on
our
phone
system,
I
think
that'd
be
a
really
interesting
and
useful
stat
to
see
you
talked
about
an
origin
destination
survey
and
I
apologize
if
I've.
If
I've
missed
this,
how
is
the
data
being
collected
for
the
origin
destination
survey?
I
believe
that's
with
respect
to
to
regular
bus
service.
H
Thank
you,
commissioner,
chair
normally,
the
erosion
destination
survey
is
joined
by
my
colleague,
steve
willis
theme
and
his
team,
and
normally
it's
by
survey
for
sure
and
it's
it's
a
big
collection.
It's
a
lot
of
data,
so
I
will
work
with
with
with
him
for
sure
to
to
try
to
have
some
and
for
to
be
applied
with
the
aussie
transfer.
C
By
doing
surveys,
so,
okay,
perhaps
I'm
not
being
clear
on
my
question
when
you
say
you're,
doing
a
survey,
there's
a
lot
of
ways:
there's
not
a
methodology
in
order
to
do
surveys,
so,
for
example,
you
can
have
a
person
with
a
clipboard
standing
at
the
platform
asking
people
hey.
Where
are
you
going
today?
Where
did
you
start?
You
can
ask
people
via
email,
you
can
ask
them
on
twitter
and
do
a
twitter
survey.
You
can
do
a
random
sampling.
C
J
J
See
if
they
know
more
about
the
survey
technique,
I
can
say
what
it
has
been
in
the
past.
I
just
don't
know
if,
if
this
year,
it's
it's
modified
for
the
you
know
the
modern
world,
but
in
the
past
it's
been
a
a
phone
call
out
to
people
selected
randomly
asking
them
how
they
traveled
asking
them,
then
a
great
number
of
details
about
what
they
did
yesterday,
what
they
you
know
how
they
traveled,
where
they
traveled
from
where
they
traveled
to.
J
C
That's
fine,
that's
excellent!
Thank
you
very
much
and
your
staff
should
be
commended
for
their
very
quick
responses.
That's
I
guess.
When
the
boss
texts,
they
got,
you
get
a
response,
so
just
looping
back
around
when
we're
talking
about
the
call
center
for
pera
is
there.
In
addition
to,
obviously
the
mypera
online,
which
again
is
awesome,
is
there
anything
being
actively
done
to
continue
to
reduce
the
the
phone
wait
time
from
three
minutes
down
to
the
industry
standard.
H
C
Okay,
so
perhaps
that's
something
that
that
you'll
you'll
take
into
account
when
presenting
the
next
transit
commission
with
a
budget
for
the
following
year,
and
I
will
be
interested
to
see
the
data
next
month
in
terms
of
wait
times
for
the
preparer
transpo
call
center.
In
terms
of
when
the
call
is
answered-
and
you
know
the
uptake
on
the
online
booking.
Thank
you
very
much,
mr
chair.
Those
are
my
questions.
A
K
H
K
Enough,
thank
you
for
that
clarification.
I
appreciate
that
my
first
set
of
questions
talked
about
sort
of
the
macro
data
that
oc
transpo
may
have
available
at
its
at
its
fingertips,
and
one
thing
I
wanted
to
ask
is
something
we
looked
at,
I
think
at
the
beginning
of
the
pandemic,
and
that
was
other
transportation
mode
data
sets,
including
road
volumes
and
taxi
and
or
uber
volumes
of
ridership.
K
K
K
Happy
goat
is
a
coffee
company
that
has
started
in,
I
think
a
handful
of
our
lrt
stations,
which
is
good
to
see
there
was
this
is
before
you
took
over
as
gm
talk
about,
employing
or
permitting
buskers
or
licensed
entertainers
and
other
projects
to
help
animate
and
add
some
life
into
our
transit
stations,
which
you
know
concrete
somewhat
dull.
We
need
a
little
bit
of
extra
life
and
animation
in
our
stations.
H
Consider
I
don't
I
don't
specifically,
I
will
switch
to
pat
to
see
if
he
can
provide
some
info.
The
only
thing
that
I
can
say
before
to
be
able
to
do
so.
We
need
people
because,
as
let's
take
the
epigolds
for
sure
that
they
can
open
a
coffee
shop
if
they
don't
have
any
customers
to
buy
coffee-
and
I
I
experimented
this
experience
here
since
we
reopened
the
cafeteria
here-
and
I
know
that
they
struggle
a
lot,
so
we
need
to
to
bring
back
people
first
and
after
that.
J
A
little
bit,
thank
you
so
on
vice
chair
on
on
happy
goat,
they
they
built
and
opened.
Two
of
so.
Let
me
start
at
the
beginning
of
the
13
stations
on
o
train
line,
one
four
of
them
had
spaces
built
into
them
for
a
potential
retail
outlet.
As
you
know,
happy
coat
was
a
successful
competitor
in
that
leasing
process
and
they
began
construction
at
all
four
locations,
and
then
the
pandemic
came
along
and
kicked
their
feet
out
of
them.
I'd
say
financially
out
from
under
them.
J
They
have
opened
two
locations
which
have
been
opened
fairly
continuously,
since
they
were
built,
but
again
they
shut
them
down
for
periods
during
the
depths
of
the
pandemic
and
also
during
the
demonstrations.
Downtown
they've
resumed
construction
on
the
other
two
locations
which
will
open
as
our
plan
open
over
the
next
couple
of
months.
J
I'd
say
there
was
multiple
influences.
One
early
on,
I
needed
to
know
a
lot
more
than
we
knew
at
the
time,
and
we
now
know
more
about
things
like
singing
in
enclosed
spaces
and
musical
instruments,
and
now
we
need
to
be
sure
that
you
know
that
we
apply
all
the
proper
public
health
guidelines
on
how
to
manage
that
busking.
But,
more
fundamentally,
as
renee
said,
we
need
to
have
enough
customers,
so
the
buskers
can
make
some
money
while
they're
there.
That's
that's.
This
is
how
they
make
their
living.
K
K
K
So
I
I
don't
expect
an
answer
now,
but
I
just
want
to
flag
that
that,
having
increased
my
own
travels
in
on
lrt,
particularly
with
my
kids
on
weekends,
it's
one
thing
that
we
still
talk
about
is
the
the
public
arts,
the
art
that
exists
very
nice.
I
think
that
helps
contribute
to
a
a
better
experience,
but
I
think
there
are
some
additional
ways
we
can
help.
H
Thank
you
councillor.
Maybe
I
can
just
say
from
the
last
council
we
had
a
big
motion
regarding
how
we
can
offer
fair
transit.
All
of
those
things
will
be
included
in
this
study
to
make
sure
that
how
we
can
help
people
how
we
can
increase
the
ridership,
how
we
can
attract
people
etc,
etc.
So
it
will
be
a
big
study,
but
I
think
it
will
include
every
single
thing
on
that.
If
you,
if
you
can
be
just
a
little
bit
patient,
we
will
come
with
something
for
sure.
Okay,.
L
I
I
hope
you're
gonna
look
at
applications
because
I
just
looked
on
the
website
and
to
apply
for
epoch
and
community
pass.
You
have
to
mail
things
in
which
you
know
like.
I
just
did
my
tax
return
and
I
can
just
push
a
button
for
something,
as
you
know,
complicated
and
requiring
documents,
as
that
and
yet
for
equal
pass
and
community
pass
people
have
to
photocopy
and
and
send
things
in
by
snail
mail
and
I'm
kind
of
surprised
in
this
day
and
age,
particularly
when
I'm
on
the
board
for
auto
community
housing.
L
Even
their
systems
for
for
for
many
things
are
our
computer
are
internet
oriented
in
terms
of
the
the
amount
of
people
who
have
access
to
internet
has
gone
up.
I
think
maybe
there
was
a
presumption
that
that
people
who
are
low
income
had
no
access,
but
that's
not
the
case
as
much
anymore,
because
during
the
pandemic,
everyone
had
to
get
access
and
of
course,
that's
an
equitable
issue
right
there.
L
D
J
Mr
chair
vice
chair
whoever's,
oh
mr
chair:
they
are
we
we're
ready
to
help
customers
in
almost
any
way.
There's
we
we
take
the
view
of
no
wrong
door.
If
someone
wants
to
come
to
our
customer
service
center
and
speak
to
us
that
way,
we'll
do
it
that
way.
If
someone
wants
to
get
us
on
the
phone
we'll
do
it
that
way.
If
someone
wants
to
mail
in
information,
if
someone
wants
to
email
information,
if
someone
wants
to
fax
information,
it's
it's
the
customer's
choice.
L
J
L
L
J
So,
mr
chair,
when
somebody
books
a
pair
transpo
trip,
they
can
make
a
request
to
us,
but
in
most
cases
we
do
not
ask
them
what
type
of
vehicle
their
they
need
for
their
trip,
so
we'll
send
the
trip
the
vehicle
that's
in
the
best
location.
For
them
it
could
be
a
taxi
under
contract
to
the
city.
It
could
be
a
minibus
if
someone
wants
an
accessible
cab
in
particular,
they
would
talk
to
our
agent
about
that.
So
people
don't
normally
call
us
trying
to
book
a
taxi.
J
They
call
us
to
book
a
trip
and
we
we
send
the
right
type
of
vehicle
for
them
if
you've,
if
a
counselor,
if
you've
got
specifics
with
someone
who
had
some
trouble,
we'd
be
happy
to
follow
up
on
that.
We
probably
followed
up
on
it
already
with
the
customer,
but
we
can
bring
you
into
the
loop
as
well.
If
you'd
like
to
get
in
touch
with
me,
okay,.
L
L
A
A
C
C
So
my
original
my
original
inquiry
was
was
twofold.
One
was
with
respect
to
a
meeting
that
was
held
late
last
year
of
fedco,
where
the
transit
commission
meeting
was
cancelled
and
all
transit
commission
related
agenda
items
got
folded
in
with
into
the
fedco
meeting
and
actually
into
a
fedco
in
camera
meeting.
I
take
very
little
issue
with
mr
white's
response
with
respect
to
the
in-camera
briefings
at
fedco,
although
I
will
say
that,
if
that,
if
information
is
being
shared
in
a
fedco
in
camera
briefing,
that
is
information
that
could
help
citizen.
C
C
C
So,
while
I
understand
mr
white's
response,
he
says
quote:
limiting
the
disclosure
of
information
and
or
documentation,
the
release
of
which
might
prejudice
the
city's
legal
or
contractual
position
and
interest
to
only
those
persons
absolutely
necessary,
ensures
that
the
city
can
confidently
assert
that
these
are
confidential
and
or
privileged
communications
in
brackets,
solicitor,
client,
privilege,
litigation,
privilege
or
otherwise
close
brackets
and
not
subject
to
broader
disclosure.
I
take
that
point.
However.
C
And
so
my
question,
mr
white
directly
to
you
is:
what
is
the
material
difference
between
counselors
and
citizen
commissioners
in
so
far
that
citizen
commissioners
are
barred
from
seeing
documents
that
relate
to
their
position
on
transit
commission,
I.e
the
rtg's
return
to
service
plan
that
counselors
are
allowed
to
see?
What
is
the
material
difference
between
the
two.
B
Mr
chair,
and
with
respect
to
the
the
characterization
of
the
the
return
to
service
plan
as
being
within
the
mandate
of
the
transit
commission,
I
frankly
I
believe
council's
position
on
that
has
been.
I
mean
council
cio,
not
sel
has
been
that
those
are
matters
that
are
that
fall
within
the
mandate
of
the
finance
and
economic
development
committee,
as
those
were,
as
that
split
mandate
was
established
originally
back
in
2011..
B
So
an
example
of
that
would
be
transit.
Collective
bargaining
mandates
are
something
that
that
council
has
determined
fall
within
the
the
consideration.
The
recommendation
of
the
transit
commission
and
those
are
obviously
confidential
matters
and
the
the
public
members
of
the
commission
are
entitled
to
that.
C
So
what
you're
saying
mr
white
is
that
you
sort
of
made
two
points.
The
first
point
is
that
you
are
maintaining
that
rtg's
return
to
service
plan
after
we
have
had
two
derailments
and
that
the
return
to
service
plan
does
not
fall
within
the
mandate
of
the
transit
commission.
Even
though
service
on
transit
is
squarely
within
the
mandate
of
the
transit
commission,
so
you
were
maintaining
that
that
actually
falls
within
fedcos
the
service.
The
return
to
service
plan
falls
within
the
mandate
of
fedco,
not
transit.
Commission.
That's
your
position.
B
Chair
the
return
to
service
plan
has
been
determined
to
be
essentially
a
contractual
matter
that
is
within
the
the
mandate
of
fedco.
The
the
allocation
of
responsibility
as
between
fedco
and
the
transit
commission
is
in
essence,
and
this
is
a
probably
gross
oversimplification-
that
fedco
is
responsible
for
the
system
of
essentially
providing
the
system,
the
construction,
the
implementation
of
it
once
the
system
is,
is
operational
and
those
elements
are
are
kind
of
folded
into
become
part
of
the
the
overall
transit
operations.
C
So
I
understand
all
that,
but
I
thank
you
for
the
clarification,
mr
white,
for
for
those
watching.
However,
who
made
makes
the
determination
that
the
return
to
service
plan,
where
they're
talking
about
how
we
are
going
to
return
to
regular
safe
service?
Who
made
the
determination
that
that
thought?
That
is,
a
contractual
issue
only
and
not
something
that
falls
within
the
mandate
of
the
transit
commission.
B
By
the
chair,
these
are
determinations
made
by
ultimately
by
council,
presumably
with
the
with
the
advice
of
staff
and
based
on
the
the
the
determinations
that
have
been
made
since
2011.
With
respect
to
the
allocation
of
responsibility
between
the
transit
commission
in
facto
and
ultimately,
city
council.
C
C
B
Chair
the
reference
to
the
head
of
the
institution,
the
the
the
commissioner
is
quoting
a
reference
to
the
municipal
freedom
of
information
and
protection
privacy
act.
Those
responsibilities
actually
reside
with
the
city
clerk
under
a
delegation
that
was
made
by
testing
my
memory
in
that
regard
many
years
ago,
and
so
for
the
purposes
of
the
administration
or
the
release
of
documents
to
the
public.
That
is
ultimately
done
through
the
auspices
of
the
clerk's
office.
C
Okay
with
my
final
moments
of
this
round,
I'm
going
to
say
this:
you
made
reference
in
in
your
previous
comments
just
earlier
that
the
difference
the
material
difference
between
citizen
commissioners
and
counselors
is
that
counselors
are
essentially
elected,
that
if
they
make
bad
decisions,
they
are
accountable
to
the
public.
I'm
going
to
posit
this
being
a
politician,
no
offense
to
my
colleagues
being
a
politician
does
not
automatically
make
you
more
trustworthy
than
someone
like
myself,
who
is
accountable.
C
Who
is
accountable
to
those
who
absolutely
will
call
me
out
if
I
make
a
mistake,
if
I,
if
I
do
something
that
they
see,
is
wrong,
I'm
also
accountable,
because
I
hold
a
position
in
the
federal
government.
I
have
secret
clearance,
I'm
not
sure
that
we
can
say
that
about
many
of
the
counselors
again,
not
trying
to
insult
my
colleagues.
C
If
I
do
anything
in
this
role
as
my
as
a
transit
commissioner,
that
is
seen
to
be
controversial
or
I've
broken
the
rules,
I've
broken
my
non-disclosure
agreement.
You
can
absolutely
be
sure
that
it
affects
my
career
in
the
federal
public
service
and
you-
and
I
have
a
private
discussion
about
that
because,
like
it
has
happened,
so
what
I'm
saying
is
just
because
counselors
are
elected
does
not
automatically
make
them
more
accountable
or
more
trustworthy.
C
I
will
say
this
our
role
as
transit
commissioners
as
citizen
commissioners,
is
the
exact
same
as
our
council
colleagues,
the
exact
same.
The
difference
is
that
we
do
this
work
with
no
staff
with
no
budget
with
no
office.
We
do
all
of
our
work
on
our
own.
We
are
expected
to
make
the
same
decisions,
do
the
same
research
and
provide
the
same
advice
as
our
council
colleagues.
C
However,
we
are
now
being
told
that
we
are
not
equal
to
our
council
colleagues
and
are
not
as
trustworthy
as
our
council
colleagues,
whether
you
frame
it
that
way
or
not.
That
is
exactly
how
it's
coming
across.
It
is
insulting
and
honestly,
I
don't
even
know
why
we
have
citizen
commissioners
if
we
are
not
able
to
access
the
same
information
as
our
council
colleagues
when
trying
to
make
decisions.
Thank
you,
mr
chair.
A
B
B
Would
you
would
you
take
as
a
direction
the
ability
to
look
at
future
structures,
specifically
for
this
transit
conversion
to
lrt
and
some
of
the
different
committee
responsibility
and
some
of
the
responsibilities
and
duties
of
citizen
commissioners
as
it
relates
to
to
the
the
proper
governance
functioning
and
and
some
of
the
elements
that
were
raised
in
terms
of
access
to
information
and
sharing
information
and
signing
non-disclosure?
So
it
would
that
be
possible
for
you
to
you
or
the
clerk
to
add
to
the
review
for
next
council's
governance.
Considerations.
B
Where,
as
as
the
member
indicates,
that
is
a
role
undertaken
by
the
city
clerk
in
keeping
with
with
kind
of
past
practice
in
that
regard,
there
is
a
period
of
consultation
with
all
members
of
council
in
terms
of
of
what
proposals
they
might
make
for
an
incoming
council.
As
you
know,
governance
is
done
at
the
end
of
term
and
again
with
a
view
of
making
recommendations
for
the
next
council
and
midterm
with
respect
to
those
kinds
of
small
tweaks
that
might
make
the
business
of
committees
and
councils
a
little
bit
better.
B
So
I
think,
if
there
is
to
be
a
direction
I
would,
I
would
suggest
to
be
to
the
clerk
he's,
probably
not
listening.
So
I
can
I'm
I'm
safe
to
make
that
that
commitment,
but
it
may
also
be
something
that
that
yourself
and
other
members
raise
in
the
context
of
their
consultations
with
the
clerk.
During
that
government
governance
exercise.
B
B
C
Thank
you,
mr
chair.
I
just
want
to
to
sort
of
leave
my
colleagues
and
and
as
well
as
staff
at
ocd,
transpo
and
and
and
city
staff
was
sort
of
one
last
thought,
which
is
we're
trying
to
rebuild
our
ridership.
We've
lost
ridership
as
a
result
of
pandemic.
We've
lost
ridership
as
a
result
of
a
loss
in
public
trust.
C
C
C
C
We
should
know
these
things,
that
we
can
provide
direction
and
make
decisions,
but
when
you
bar
four
members
of
a
commission
from
seeing
documents
that
they
need
to
see
that
I
argue
fall
directly
within
the
mandate
of
the
transit
commission,
you
were
doing
absolutely
nothing
to
increase
transparency
and
trust.
You
were
doing
the
exact
opposite.
I
view
myself.
As
a
citizen
member
of
this
commission,
I
represent
the
public.
I
represent
our
ridership.
I
bring
their
concerns
to
this
table.
Am
I
an
elected
elected
official?
C
No,
however,
I
sat
in
a
room
with
yourself,
chair,
hubley
and
others.
Multiple
counselors,
including
a
representative
from
the
mayor's
office
and
interviewed
for
this
position
for
over
half
an
hour,
submitted
my
cd
submitted
my
cover
letter.
I
was
chosen
for
this
position
by
a
group
of
people
not
as
large
a
group
of
people,
as
perhaps
counselors,
obviously
as
counselors
on
this
commission.
C
However,
I
was
chosen
to
be
on
this
commission.
I
represent
the
public
and
if
you
were
telling
me
as
a
member
of
this
commission
who
signed
a
non-disclosure
agreement,
who
takes
that
very
seriously
that
I
cannot
see
documents
that
my
council
colleagues
can
see,
then
what
are
you
saying
to
the
public
about
transparency?
C
F
Going
to
be
addressed,
perhaps
it
is
worthwhile
talking
with
or
interviewing
the
the
four
public
members
of
the
commission
just
to
see
the
the
perspectives
that
we
we
all
have.
I
don't.
I
can
agree
with
some
of
what
my
colleague
says.
I
do
not.
I
do
not
agree
with
at
all.
I
do
see
that
there
should
be
some
distinction.
There
is
some
distinction
between
counselors
and
citizen
commissioners,
so
it
might
be
worthwhile
to,
as
I
say,
to
get
our
perspectives.
E
A
K
A
A
Okay,
no
inquiries
under
other
business.
I
do
have
a
motion
for
free
transit
for
displaced
ukrainians
coming
to
ottawa,
and
I'm
going
to
ask
for
the
will
of
the
commission
if
it
would
be
possible
to
add
this
item
to
the
agenda
today,
so
we
could
get
this
moving.
I
believe
the
motion
has
been
circulated
to
everybody
while
we
don't
need
a
seconder
at
the
commission.
A
If
this
carries
here
and
goes
up
to
council
council
gower
has
agreed
to
be
the
seconder
and-
and
I
appreciate
your
help-
the
ukrainian
association
is
based
in
stuttsville
and
they're,
the
ones
that
approached
us
to
see.
If
we
could
do
something
for
these
folks,
so
is
it
the
will
of
council
that
the
will
of
the
commission
that
we
discussed
this
motion
today?
A
A
A
L
Thank
you
chair.
I
appreciate
the
motion
and
I
think
it
was
important
that
you
added
the
part
about
all
refugees
because
I'd
like
to
know
if
we're
going
to
look
at
setting
policies
for
that
going
forward,
so
that
we
don't
lose
that
because
I
think
it
would
be
a
great
help
to
those
fleeing
from
war-torn
countries.
L
A
L
L
M
M
M
A
Can
can
I
ask
councillor
if
we
hold
off
on
the
friendly
amendment
until
the
motion
goes
to
council,
because
I
I'd
like
to
get
a
sense
of
the
numbers
for
that,
so
that
we
can
make
sure
we
can
offset
the
cost
if
we,
if
we
throw
it
wide
open
right
now.
That's
why,
as
part
of
the
motion,
we
have
recommended
it
that
it
be
looked
at
going
forward
by
council
to
give
staff
a
chance
to
look
at
the
numbers,
see
the
number
of
ukrainians.
A
I
I
would
agree
with
you
that
if
we
can
do
it,
we
should
extend
it
to
all
refugees
as
soon
as
possible,
but
I
I
would
just
appreciate
if
we
could
get
some
feedback
from
staff
between
now
and
council,
given
to
you
and
I
so
that
we
can
consider
whether
this
is
a
friendly
amendment
or
not.
Is
that
fair.
M
I
don't
want
to.
I
don't
want
to
vote
against
this
today.
I
just
want
to
ensure
that
we
have
an
opportunity
and
and
the
information
I
understand
what
you're
saying
share
that,
but
yeah
I'll
just
add
I'll,
ask
caitlyn.
Perhaps
what
that
would
look
like
with
that?
What
that
amendment
would
look
like
at
council
if
we've
said
yesterday:
okay,
so.
L
Mr
chair,
if
the
recommendations
in
the
motion
are
approved
by
the
commission
today,
it
would
rise
to
council
at
the
meeting
next
week
and
at
that
point
it
would
be
in
order
to
submit
an
amending
motion
moved
and
seconded
by
yourself
in
the
chair
or
yourself
and
any
other
member
of
council
to
amend
any
part
of
that.
First
or
second
there
or
be
it
resolved.
F
I
I
have
a
couple
of
questions
so
with
respect
to
the
actual
the
people's
definitions
as
refugees,
my
understandings,
there
are
two
kinds
of
refugees:
there's
government,
assisted
and
there's
privately
sponsored,
and
I
don't
know
the
extent
to
which
either
of
those
groups
have
actually
been
identified.
At
this
point,
I
don't
know
if
most
of
the
people
arriving
are
just
arriving
on
some
kind
of
visitor
visa
or
what
have
you,
but
if
they
are
refugees,
if
they've
been
designated,
if
he
was
refugees,
I
think
they
are.
F
I
would
suggest
that
staff
or
somebody
from
the
city
of
ottawa
get
in
touch
with
the
immigration
department,
ircc
officials
there
they
would
probably
be
able
to
tell
you
more
about
the
status
and
even
the
provincial
immigration
would
probably
be
able
to
tell
you
something
as
well.
So
while
I
support
the
desire,
I'm
leery,
of
supporting
the
motion
only
because
I
don't
really
know
what
it,
what
it
means
to
tell
you
the
truth
with
respect
to
numbers.
Are
these
people
just
visitors?
Are
they
truly
refugees?
I
don't
know
at
this
point.
A
F
Yes,
I,
but
I
would
like
to
know
the
support
that
they
are
receiving
from
government.
Is
this
if
they
are
receiving
support
for
transit,
for
example,
does
this
make
the
motion
moot,
or
is
it
actually,
you
know
necessary,
so
I
just
I
would
like
to
receive
more
information.
As
I
say,
I
support
the
desire.
I
support
the
ukrainians,
of
course,
just
want
to
make
sure
that
we're
doing
something
that
is
truly
effective.
A
A
K
A
number
of
us
were
copied
on
an
email
from
the
local
ukrainian
congress
asking
for
this,
and
I
do
think
it's
the
right
thing
to
do,
but
I
do
think
it.
It
opens
up
the
need
for
a
greater
dialogue
about
how
we
can
facilitate
and
assist
refugees
that
come
to
ottawa
and
acknowledge
the
financial
all
the
other
challenges
that
our
new
residents
have
faced
coming
to
canada
and
coming
to
ottawa,
but
the
financial
challenges
and
just
getting
on
their
feet
and
a
transit
pass
or
transit
assistance.
K
K
What
type
of
assistance
do
they
receive,
not
just
for
for
transit,
but
just
for
living
expenses?
So
we
can
have
a
better
understanding
of
of
how
tight
things
are
and
why
your
emotion
is
important.
So
I
think
the
best
thing
to
do
is
that
we
support
this
today,
get
this
through
the
transit
commission
and
if
colleagues
want
to
refine
it
further
and
get
more
information
before
it
comes
to
council
that
we
have
time
to
do
that.
But
I
do
think
this
is
important
enough
for
us
to
support
today.
Thank
you,
chair.