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From YouTube: John Hancock's "Longer Healthier Better" Symposium
Description
Mayor Wu and Dr. Bisola Ojikutu attend John Hancock's "Longer Healthier Better" Symposium at the Intercontinental Boston Hotel. Wu, Ojikutu, and John Hancock CEO Brooks Tingle discuss the pressing issues in Boston Public Health.
Watch Promo Here: https://youtu.be/Tp_qLnOGD7w
A
Nanny,
wife
and
John
Hancock
want
to
shift
the
life
insurance
conversation
to
emphasize
the
Life
part
and
as
a
company,
it
wants
to
support
you
and
your
clients
in
that
goal
today,
and
this
is
the
perfect
day
for
this,
because
Mother
Nature
wants
us
to
be
inside,
we
are
going
to
hear
experts
from
the
fields
of
nutrition.
Sleep
stress,
fitness,
health
care,
mindfulness
and
more
tomorrow
we
will
look
at
the
advances
in
disease
prevention,
specifically
the
early
detection
of
cancer
for
the
next
two
days.
A
We
hope
you
will
set
aside
your
distractions,
your
email,
your
phones
and
really
dive
in
with
us
into
these
life-changing
and
saving
issues.
We
have
a
lot
packed
into
a
very
fast
moving
program,
but
I
promise
you
you
will
have
plenty
of
breaks
and
during
those
breaks
when
you
are
not
in
this
room,
there
are
incredible
interactive
experiences
for
you
to
explore.
A
B
Catch
me
every
day,
hey!
Thank
you
so
much
great
to
have
everyone
here.
It
was
a
little
difficult.
I
know
for
a
lot
of
folks
to
get
here
with
travel,
appreciate
the
efforts
I
heard
they
were
planes
drains
automobiles
all
involved,
but
we're
so
grateful
to
have
you
here.
This
is
something
a
little
bit
different.
Would
you
agree
different
than
a
normal
Insurance
meeting
I
hope
you
find
it
really
different
and
you're
going
to
hear
you've
all
had
a
chance
to
look
at
the
agenda.
B
Just
amazing
folks
from
Macadamia
science,
technology,
I,
guess,
I'm
sort
of
the
least
inspiring
part
of
this
I
get
to
tell
you
why
we're
here,
but
at
least
scientific
at
least
but
I
do
want
to
talk
to
you
a
little
bit
about
why
we
are
doing
this.
Why
we
have
brought
you
here
and
what
we're
hoping
to
accomplish
to
start
I
want
to
explain
a
little
bit
about
who
we
are
as
Manulife
and
John.
B
B
Let's
be
blunt,
really
old
companies
Hancock's
been
here
in
Boston
for
over
160
years,
manulife's
operated
in
Canada
for
over
130
years,
I
told
you
I,
wasn't
very
scientific,
but
I
think
if
my
math
is
right,
that's
almost
300
years
of
combined
experience
and
there's
a
lot
of
cool
stuff
that
comes
from
being
in
this
business
that
long
people
trust
us.
We've
been
resilient,
it's
hard
to
believe,
but
what
everyone
was
saying
covet
was
a
once
in
a
lifetime
thing
not
for
us.
B
We
were
around
for
the
Spanish
Flu
in
1917,
we've
been
through
World
Wars.
All
these
types
of
things
so
resilience
trust
experience,
I,
think,
we've
seen
a
lot
of
the
startups
that
have
sort
of
come
and
gone,
which
have
been
doing
some
really
good
things.
I
don't
want
to
criticize
them,
but
you
know:
didn't
really
have
some
of
the
experience
and
expertise
needed
to
serve
you
and
your
clients
the
right
way
and
then,
of
course,
we
enjoy
tremendous
Brands
and
a
global
reach.
B
Those
are
all
great
things,
but
I
think
only
the
most
charitable
Observer
of
our
industry
would
say
that
our
industry
has
been
innovative
and
we
live
in
a
modern
digital
economy.
Your
customers
have
apps
for
everything,
multiple
devices,
all
this
great
stuff.
We
can't
continue
to
operate
the
way
we've
operated
for
almost
a
combined
300
years.
B
B
B
So
I
would
say
you
know
even
out
of
just
overt
self-interest.
Why
has
the
insurance
industry
not
engaged
its
clients
and
tried
to
help
them
live
longer,
healthier
lives
for
us.
It's
far
more
than
a
matter
of
self-interest.
This
is
a
matter
of
values,
principles
and
conviction.
That's
why
we're
doing
this?
We
think
it's
the
right
thing
to
do.
B
We
think
it's
good
for
business,
not
just
for
us
but
for
everyone
in
this
room,
but
it's
also
the
right
thing
to
do,
for
your
clients
and
for
society
as
a
whole,
so
longer
I
think
we
all
get
that
sometimes
really
cynical
people
will
say
to
me
jingle.
You
talk
about
longer,
healthier,
better.
You
just
really
want
them
to
live
longer.
B
If
people
were
hooked
up
to
machines
for
10
years,
you'd
hold
off
paying
claims
and
you'd
be
better
off,
I,
suppose
narrowly
and
technically
that's
true
I
remind
them
that
we
have
one
million
long-term
care
policy
holders
and
we
sure
we
sure
want
folks
to
live
both
longer
and
healthier.
I
can
promise
you,
but
even
beyond
the
economics
of
it,
I
would
say
again,
first
and
foremost,
values
and
conviction
who
does
not
want
to
help
the
people.
You
know
yourself
as
a
whole
live
longer.
Healthier
and
healthier
is
really
important.
B
B
So
it's
really
all
three
of
these
that
we're
committed
to
and
what
we're
hoping
to
achieve
today
is
do
something
really
special
for
all
of
you.
You
are
our
most
important
Partners
to
be
honest
with
you
not
to
sound
modest,
we
could
have
had
a
thousand
people
in
this
room.
We
chose
the
people
to
be
in
this
room
that
are
our
most
important
Partners,
the
biggest
influencers
in
our
industry
across
the
US
and
Canada,
and
the
people
that
we
wanted
to
start
with
on
this
message.
B
So
for
you
not
only
are
your
most
important,
Partners
I'm
really
blessed
to
be
able
to
call
many
of
you,
good
friends,
I'm
hoping
that
you
personally
hear
something
over
the
next
couple
days,
maybe
many
things
that
changes
your
life
in
some
way.
Maybe
you
hear
about
the
Grail
test,
the
gallery
test
and
say
you
know
what
maybe
I'll
take
that
I
hope
this
isn't
so,
maybe
you'll
find
out
you
have
cancer
at
an
early
stage
that
you
wouldn't
have
known
about
for
years.
B
Maybe
you
hear
something
about
sleep
that
changes
the
way
you
think
about
sleep.
Just
one
little
thing
about
nutrition
could
and
I
hope
and
I
think
will
change
lives
in
this
room,
but
a
theme
you'll
hear
us
talk
about
throughout
is
amplification
the
amplifying
effect
I'm,
really
hoping
you
all
leave
this
room,
taking
a
lot
out
of
it
over
the
next
couple
days,
but
then
share
it
with
your
friends
and
family.
B
Tell
stories
about
what
you
heard
about
nutrition,
about
sleep
about
stress,
all
the
great
stuff
we're
going
to
talk
about
share
it
with
your
friends
and
family.
Maybe
you'll
change
their
lives,
maybe
you'll
help
them
live
longer,
healthier,
Better,
Lives,
and
then
you
know
what
share
it
with
your
clients
again.
This
thing
like
a
wave
amplification,
you,
your
family,
your
friends,
your
clients
and
your
clients
are
so
important.
B
Nobody
could
touch
our
industry
if
that
was
true
and
I
really
hope
you
can
bring
that
to
your
clients,
because
there's
no
greater
meaning,
in
my
view,
of
being
able
to
help
your
clients
with
the
most
important
planning
needs,
but
also
potentially
save
their
lives
and
you
think
I'm
being
dramatic.
We
have
many
many
clients
now
whose
lives
have
literally
been
saved
literally
been
saved
by
virtue
of
the
fact
that
one
of
you
sold
them
life
insurance
with
John,
Hancock
and
with
vitality.
B
B
Many
customers
now
through
the
gallery
test
by
Grail,
have
found
out
that
they
have
early
stage
cancer
solely
because
somebody
in
this
room
or
outside
this
room,
sold
them
a
John
Hancock
policy
with
vitality,
and
we
offered
them
the
Grail
test
and
they
took
it
and
found
out
they
had
cancer.
Somebody
recently
got
that
offer
from
us
went
to
their
primary
care.
Physician
primary
care
physician
said
that's
kind
of
new
you're
in
great
health.
You
don't
need
to
take
the
test.
Client
said
you
know
what
I
think
I'm
going
to
take
it.
B
Anyways
took
the
test
and
it
came
back.
You'll
learn
more
about
how
this
test
works.
If
you
don't
already
know,
but
it
said
cancer
signal
detected
in
your
blood.
Have
your
doctor
check
your
pancreas
client
goes
back
to
his
primary
care.
Doctor
I'm,
not
referring
people
to
this
primary
care
doctor
by
the
way
back
to
his
primary
care.
Doctor
primary
care.
Doctor
said:
oh,
it's
probably
wrong.
You're
young
you're
healthy,
don't
worry
about
it.
Well,
thankfully,
we
have
Grail
here
with
us
they're
going
to
be
speaking
tomorrow.
The
folks
at
Grail
said
to
the
client.
B
Listen
it's
your
life,
but
you
got
to
get
a
second
opinion
within
three
days
of
that
second
opinion.
That
client
started
treatment
for
stage
two
pancreatic
cancer
and
we
don't
know
which
of
our
clients
took
him,
but
Grail
has
told
us
that
that
client
tells
everyone
he
interacts
with
in
the
hospital.
The
the
person
that
takes
his
blood,
the
person
who
accepts
his
IV,
the
nurse,
the
doctor,
the
surgeon
whomever
that
John
Hancock,
that
his
life
insurance
company
literally
saved
his
life.
How
often
do
you
hear
of
stage
two
pancreatic
cancer
being
diagnosed?
B
She
just
recently
completed
45
days
of
treatment,
had
surgery
and
just
ran
a
half
marathon
about
30
days
ago.
So
that's
what
we're
trying
to
do
here
so
for
you,
your
family
and
friends,
your
clients,
and
in
doing
so
we're
going
to
change
what
it
means
to
be
in
your
profession
and
for
us
to
all
be
part
of
this
industry.
B
Not
just
talking
about
death,
not
just
talking
about
tax
planning,
but
talking
about
living
a
longer
healthier,
better
life
just
doesn't
get
any
better
than
that
right
society
as
a
whole.
The
ultimate
part
of
it
here
so
I'm
pretty
excited
about
that
I.
Think
personally,
I
literally
like
despite
my
lousy
sleep
habits,
bounce
out
of
bed
every
morning
so
excited
to
be
able
to
do
something
where
we
can
all
enjoy
Commercial
Success
everything,
we're
gonna,
you
guys
knowing
this
stuff
us
talking
about
it.
B
You
sharing
with
your
clients,
promise
you
really
good
for
business,
but
it's
also
just
really
good
to
enjoy
success
commercially
and
success
in
helping
people
in
society.
Imagine
the
feeling
of
being
the
advisor
on
one
of
those
clients
who
found
out
they
have
early
stage
cancer
by
a
result
of
buying
vitality
and
having
the
gallery
test
done.
How
would
you
feel
I
mean
you
literally?
It's
not
I'm,
not
being
overly
dramatic.
You
literally
saved
their
life.
Maybe
we
come
out
of
this.
B
Just
influencing
many
people's
lives
in
a
positive
way
doesn't
get
any
better
than
that.
So
one
of
the
things
I'm
most
excited
about
is
that
all
of
this
amplification
I
talked
about
across
the
U.S,
starting
with
you
guys
across
Canada.
We
have
many
of
our
wonderful
Partners
from
our
Canadian
individual
insurance
business
here,
but
also
globally,
I
mentioned
before
Manulife
global
company
34
million
customers
globally.
B
This
is
something
that's
a
commitment
for
Manulife
across
the
globe
and
I'm,
so
honored
excited
and
privileged
to
be
able
to
introduce
the
fellow
that
you
know
that
Rory
gory
who's,
our
president
and
CEO
isn't
just
a
supporter
of
this.
It's
not
like
we
go
to
Rory
and
say:
hey:
can
we
do
anything?
Begrudgingly
Roy
is
like
the
passionate
driver
behind
all
of
this
ambition
challenges
us
every
day.
I
think
I'm,
pretty
proactive
about
this
stuff.
B
C
C
Good
morning
and
welcome
everyone
to
our
first
ever
longevity
Symposium
I
wanted
to
start
by
offering
a
few
special
thanks.
The
first
is
to
merwu,
who
is
not
only
a
fantastic
supporter
of
what
we're
doing
here
today,
but
as
someone
that's
incredibly
passionate
about
this
topic
and
again,
this
topic
needs
a
lot
of
passion.
C
So.
Thank
you.
Thank
you.
Thank
you.
As
Brooke
said,
manual,
life
and
John
Hancock
has
a
very
long
and
proud
history.
We've
operated
for
more
than
160
years,
as
you
know,
across
22
countries,
three
broad
geographies,
the
U.S
Canada
and
Asia,
and
we
serve
more
than
34
million
customers
and
it's
a
privilege
to
serve
those
customers
and
clients
through
you
and
through
the
support
that
we
have
through
the
various
partners
that
we
operate
with
for
the
38
000
colleagues
that
work
for
us
globally,
we're
all
bound
together
by
a
very
simple
purpose
and
Mission.
C
That's
it
it's
a
simple
idea
that
really
binds
each
and
every
one
of
us
and
it's
one
that
we're
all
incredibly
passionate
about
and
I
can't
think
of
a
better
way
to
drive
and
support
that
agenda
than
what
we're
doing
here
today
in
Boston
through
this
longevity
Symposium,
which
is
why
I
am
so
incredibly
excited
about
this
event
and
again,
like
most
things
that
we
do
across
our
company.
We
do
a
lot
of
it
here.
C
But
this
is
a
fine.
You
know
really
tremendous
example
of
what
we're
trying
to
do
and
what
we're
trying
to
achieve,
and
that
is
to
help
customers
not
only
live
longer
but
healthier
lives.
One
of
the
big
issues
that
we're
seeing
globally
is
that
we
have
a
population
that
is
aging
at
a
rate
that
we've
never
seen
it
age
before.
C
We
also
know
that
people
are
in
fact
living
longer.
In
fact,
since
1960
life
expectancy
has
increased
by
20
years,
but
the
challenge
is
that
people
aren't
necessarily
always
living
healthier
lives
and
more
fulfilling
lives.
So
a
symposium
like
this
is
about
trying
to
not
only
help.
People
live
longer
lives
but
live
healthier
and
better
lives,
and
that's
again,
why
I'm
so
excited
about
the
opportunity
to
talk
to
you
all
today
and
to
have
some
amazing
speakers
that
are
passionate
about
this
topic.
C
You
know
I,
guess,
family
and
self,
but
also
with
some
practical
tips
and
ideas
that
you
can
provide
to
your
loved
ones
and
to
those
that
you're
supporting
your
clients
on
how
they
can
live,
healthier
and
better
lives
and
ultimately
translating
it
to
real
value,
because
this
is
what
we're
all
about
about:
creating
real
value
for
customers
and
clients
and
the
people
that
we
support
So.
In
closing,
thank
you
again
for
all
the
amazing
work
that
you
do.
Thank
you
for
the
support
of
this
conference
and
have
an
awesome
conference.
Thank
you
again,.
B
Thank
you,
Roy
very
much
appreciate
it
and
we
are
going
to
be
really
fast-paced.
As
Janet
said
over
the
next
couple
days,
you'll
see,
there's
no
presentation,
that's
even
an
hour
long
just
boom
boom
boom
and
we're
going
to
start
with
really
just
a
few
minutes,
but
with
just
a
wonderful
set
of
guests.
First,
we
have
the
wonderful
mayor
of
Boston,
mayor,
Michelle
Wu.
If
you
please
join
us.
B
D
Thank
you
so
much.
It
is
an
incredible
honor
good
morning
to
all
and
Welcome
to
our
city,
where
we're
so
thrilled
that
you're
here
and
most
of
all,
we
are
so
grateful
to
Brooks
and
to
everyone
on
the
team
for
making
sure
that
we're
all
having
a
conversation
about
an
area
of
innovation,
of
opportunity
and
of
well-being.
For
so
many
of
our
residents
that
can
really
shape
the
conversations.
D
Nationwide
I
am
very
honored
to
be
in
my
role
serving
alongside
an
incredible
team
and
our
Focus
every
day
is
to
make
Boston
the
best
city
for
families
anywhere
in
the
country.
There's
a
lot
of
pieces
to
that
around
public
safety
and
health
and
education
and
jobs
and
Workforce
Development
and
climate
resiliency.
D
We
think
about
collaboration
differently
in
Boston,
and
we
have
all
the
ingredients
ready
to
go
and
so
we're
eager
to
hear
your
ideas
and
I
will
just
say
in
general.
Our
city
is
looking
forward
in
a
couple
years
to
celebrating
our
400th
anniversary,
and
so
longevity,
just
as
a
responsibility
and
a
sense
of
stewardship
for
Community,
is
something
that's
very
important
in
our
Legacy.
We
Mark
many
Milestones
along
that
way.
D
One
one
note
that
I
bring
up
as
an
example,
sometimes
of
the
time
scale
that
Boston
thinks
about
is
not
just
to
the
next
year,
not
just
to
the
next
election
cycle,
when
the
city
of
Boston
and
Harvard
University
signed
a
deal
almost
a
hundred
almost
200
years
ago.
At
this
point
for
a
public
park
called
the
Arboretum
to
be
a
place
where
they
would
try
to
collect
every
species
of
tree
in
in
the
world
and
have
them
on
display.
So
we
could
learn
and
cultivate.
D
B
B
Yeah,
okay,
we'll
do
that
really
honored
to
to
hopefully
be
a
part
of
that
now.
I
know
part
of
your
role.
You've
got
lots
of
issues
to
focus
on
here
locally
every
day,
but
I
know
you
also
spend
time
with
other
Mayors
and
and
understand
matters
that
are
important
in
other
cities,
and
it
seems
to
me
that
it's
these
these
issues
of
Public
Health
and
we'll
certainly
talk
about
this
as
well.
I'm
sure
common
across
cities,
Across
America,
correct.
D
Yeah,
this
is
it's
a
moment
of
both
such
tremendous
need,
because
we
still
see
the
impact
of
a
very,
very
destabilizing
and
revealing
several
years
through
the
pandemic,
but
also
a
moment
of
I
would
call
it
focused
urgency
where
there's
a
chance
through
Federal
programs
and
funding,
that's
been
created
and
just
a
public
willingness
to
get
involved
and
to
see
change
that
we're
trying
to
Galvanize
and
direct
into
specific,
tangible
next
steps
here
in
Boston,
I.
Think
many
of
the
issues,
whether
you
know
that
are
catching
the
headlines
in
the
news.
D
As
you
look
across
the
country,
whether
it
is
floods
or
earthquakes
or
climate,
you
know
disruption
from
major
weather
disasters
or
the
the
sort
of
Rise
of
issues
related
to
the
housing
crisis
and
Recovery
in
terms
of
the
of
jobs
and
our
economic
situation.
At
the
heart
of
all
of
this
is
whether
people
have
that
Baseline
of
health
and
well-being
to
be
able
to
do
all
the
other
things
in
their
lives
and
we've
seen
such
wide
disparities
that
we
actually
have
the
potential
to
address
when
we
choose
to
and
when
we
mobilize
the
resources.
B
Totally
agree
and
Dr
Arjun
kutu
when
you
think
about
mobilizing
resources.
If
you're
able
to
hear
my
opening
remarks,
I
talked
about
the
fact
that
I
think
industry
needs
to
be
more
of
a
player.
Here.
You
have
public
health
officials
trying
to
tackle
all
these
issues.
You
have
Academia,
you
have
a
scientific
parts
of
the
economy
and
so
forth.
But
what
do
you
think
it's
going
to
take
to
really
move
the
needle
on
these
major
public
health
issues?
Help
people
live
longer,
healthier,
Better,
Lives,
I.
E
Absolutely
I
think,
overall,
it's
important
to
note
and
mayor
Wu
emphasized
this.
That
Boston
is
is
a
relatively
healthy
City.
If
you
compare
it
to
the
other
cities
in
the
U.S
I
mean
our
life
expectancy
overall
is
around
80.2
and
that's
our
most
recent
data.
You
know
we
do
have
challenges.
You
know
we
have
disparities.
We
have
a
neighborhood,
that's
in
Back
Bay,
which
is
a
neighborhood
with
higher
income
where
life
expectancy
is
92,
whereas
we
have
a
neighborhood
small
area
Roxbury,
which
is
a
largely
black
area
with
lower
income
where
life
expectancy
is
69.
E
So
that's
a
23-year
life
expectancy.
Gap
and
that's
that's
common
across
the
U.S
I
mean
if
you
look
across
the
U.S.
That's
definitely
what
we
see,
but
here
in
Boston
I,
think
we're
in
a
very
unique
position,
because
we
have
so
many
resources.
You
know
we
have
so
many
wonderful
academic
centers.
We
have
a
network
of
Community
Health
centers
that
are
so
key
to
the
work
that
we
do
and
we
have
life
sciences.
We
have
industry,
so
I
think
the
question
is:
how
do
we
work
better
together
to
tackle
these
issues?
E
How
do
we
collaborate
I?
Think
one
example
that
showed
how
well
we
collaborate
is
when
you
think
about
the
last
three
years
in
kova
19.,
you
know
we
had
a
common
foe.
You
know
we
worked
together,
we
did
in
Silo,
we
actually
targeted
ourselves
and
channeled
our
our
activities
and
our
resources
and
that's
what
we
need
to
do
as
we
think
about
these
issues
of
life
expectancy
disparities.
We
need
to
figure
out
ways
to
work
better
together.
That's.
B
A
striking
statistic:
isn't
it
just
right
within
this
community
within
I,
don't
know
as
a
crow
flies?
How
many
miles
it's
two
miles
two
miles
23
year,
difference
I'm
gonna
in
a
moment,
I'm
going
to
ask
you
what
your
most
optimistic
about
looking
for,
but
I
do
have
to
be.
Really.
There
are
lots
of
challenges
today
in
your
role.
What
are
the
sort
of
biggest
I'm
guessing
a
couple
years
ago
you
would
have
said
coven
19.,
thankfully
we're
not
going
to
have
too
many
more
references
to
covet
here
today.
E
Some
of
them
relates
to
what
I
just
said,
their
neighborhoods,
where
Health
isn't
optimized.
We
know
that
there
are
neighborhoods
where
there
isn't.
You
know,
sort
of
the
support
system,
the
the
wherewithal
to
have
healthy
longevity.
So
that's
certainly
a
public
health
issue,
and
that's
certainly
something
that
mayor
Wu
is
is,
is
focused
in
on
I.
E
Think,
one
of
the
other
major
issues,
even
when
you
think
about
things
like
premature
mortality,
is,
is
substance,
use,
disorder
and
the
issues
that
all
of
us
have
Across
the
Nation
across
the
world
with
substance
use
disorder
and
we've
noted
an
increase
in
opioid
related
mortality
over
time.
So
then,
how
do
we
tackle
that?
E
And
how
do
we
tackle
the
fact
that
a
lot
of
those
individuals
are
also
unsheltered
and
certainly
that's
what
we
spend
an
enormous
amount
of
time
on
and
then
think
about
mental
health
and
the
Mental
Health
crisis
that
we're
all
dealing
with?
You
know,
I
think
that's
another
issue
that
we
think
about
in
public
health
and
we
think
about
well.
How
is
it
that
we
can
optimize
people's
mental
health
as
well
as
their
physical
health,
so
that
we
can
have
healthy
longevity?
Well,.
B
That's
and
I
promise
not
to
talk
about
covet
too
much,
but
I
would
love
your
perspective
on
we.
We
now
hope
think
we're
living
in
a
post
covered
world,
but
there
are
some
aspects
of
posed
covert
that
are
a
little
hard
to
Define,
because
I
know
people
in
the
health
insurance
business
that
are
seeing
lots
of
later
stage
cancers
walking
into
the
door
because
of
deferred
preventative
screening.
B
During
covet,
you
touched
on
an
issue-
that's
really
important
to
us,
and,
frankly,
probably
the
most
difficult
aspect
of
the
programs
that
we
try
to
bring
today
are
mental
health.
Yes,
and
if
you
could
please
comment,
but
my
just
observation
from
friends
and
family
and
so
forth,
is
that
the
wake
of
covet
is
a
is
a
amplification
and
intensification
of
what
was
already
some
pretty
serious
mental
health
issues
in
society?
Is
that
so
and.
E
Mental
health
issues
that
we
haven't
fully
addressed
and
we
don't
have
a
good
system
of
care,
a
true,
comprehensive,
coordinated
system
to
manage
mental
health
disorders
as
well
as
to
manage
behavioral
health
and
substance
use
disorders.
It's
a
patchwork
and
oftentimes.
We
in
many
communities
don't
have
enough
therapists.
We
don't
have
enough
Mental
Health
Providers.
We
don't
have
enough
addiction,
Medicine
Specialists.
E
These
are
all
issues
that
we
have
to
address
and
that
we've
invested
tested
in
here
in
the
city
of
Boston,
we've
actually
put
quite
a
bit
of
money
into
developing
A
Center
for
Behavioral,
Health
and
Wellness.
That's
coordinating
a
lot
of
our
activities
around
the
city
and
to
really
increase
awareness
and
to
decrease
the
stigma
around
mental
health
disorders.
Yeah.
B
What
are
you
going
to
do
about
that
as
though
you
know
that
was
a
new
phenomenon
or
unique
to
Boston,
and
but
a
lot
of
it
does
I
think
tie
homelessness,
I
think
ties
to
some
of
the
mental
health
and
the
substance,
abuse
issues,
I
think
because,
probably
here
in
Boston,
nobody
has
to
be
homeless
overnight.
I
would
think
we
have
shelters
and
things,
but
there
are
these
different
factors
that
prevent
that,
like
how
do
you?
D
How
do
we
lay
in
infrastructure
that
will
actually
last
beyond
just
one
Band-Aid
we're
trying
to
put
on
a
situation?
You
know
if
it
depends
if
you
see
that
the
problem
as
people
on
the
street
or
if
you
see
the
problem
as
people
who
need
a
systemic
challenge
where
family
members
are
falling
through
the
cracks
of
a
mental
health
system,
that's
not
coordinated
with
a
housing
system,
that's
not
coordinated
with
recovery
and
treatment,
and
that's
really
the
kind
of
infrastructure
that
Dr
ojukuchu
has
led
the
way
in
building
here.
D
We
you
know
sometimes
again,
when
you
just
look
on
the
surface
level,
it
can
still
seem
like
we're
we're
having
very
intense
challenges
and
we're
working
so
hard.
Every
day,
we've
looked
through
the
numbers
as
well.
You
know
every
city
has
a
point
in
time:
Census
count
of
unsheltered
individuals
who
are
living
on
the
street
at
a
snapshot
of
one
evening
when
we
each
City
will
go
out
and
and
with
Advocates,
do
a
whole
count
in
2022
Boston
was
at
119
individuals.
D
Los
Angeles
was
at
nearly
25
000
people
right,
so
that
is
the
scale
and
obviously
they're
a
bigger
city,
but
even
when
you
scale
to
population,
even
if
you
scale
to
if
you
compare
to
cities
in
the
Northeast,
where
the
weather
is
similar
to
ours
or
Minneapolis,
where
the
numbers
are
still
higher,
there's
something
working
about
the
ecosystem
here
that
we're
building.
That's
not
just
about
we're
going
to
slap
the
Band-Aid
on
of
trying
to
push
everyone
to
somewhere
else,
but
really
understand
how
we
build
that
those
systems.
D
D
Every
time
I'm
at
that
part
of
our
city,
where
folks
are
most
visibly
struggling,
I
see
my
mom
in
the
lives
and
in
the
stories
of
everyone
who
is
there
and
so
we're
doing
everything
we
can,
while
also
acknowledging
that
it's
it's
person
by
person,
but
also
the
larger
system.
You
know,
I,
remember
sitting
with
a
researcher
at
Mass
General
who
studies
stigma,
and
he
was
explaining
to
me
that
over
the
last
20
years,
the
gaps
in
life
expectancy
have
narrowed
across
almost
every
metric
across
income
level.
B
So
staying
on
a
personal
note,
I
guess:
I
have
a
little
bit
of
insight
into
your
calendar,
trying
to
schedule
things
here
or
there
and
your
calendar
I
think
I'm
pretty
busy
like
I,
can't
believe
your
calendar,
because
you
never
know
there's
never
really
time
off
right,
because
something
could
happen,
a
water
main
could
break
or
a
fire
could
happen
or
some
sort
of
tragedy
in
town.
And
how
do
you
personally
stay?
You
know
healthy
and
well,
with
this
demanding
of
accounters.
You
have.
D
I
wish
I
could
pull
my
calendar
up
to
show
you
all.
There
are
probably
five
different
colors
that
are
color
coding,
different
types
of
things,
including
the
kids
sports
schedules.
My
little
ones
are
six
and
eight,
and
that
adds
a
whole
another
level
of
complexity,
but
I
think
for
me.
It
starts
with
again.
What
is
the
infrastructure
that's
there
and
if
every
week,
I
try
to
rearrange
my
schedule.
D
Last
night,
for
example,
I
started
early
in
the
morning
went
got
back
home
to
pick
up
the
kids
from
school
had
a
quick
dinner
with
them,
then
went
back
out
until
past
10
pm
at
night,
and
so
a
couple
days
a
week.
I
try
to
have
that
structure
with
them
and
then
all
the
rest
of
it.
It's
wherever
possible.
Try
to
make
it
not
about
one
person
our
team
can
handle.
D
Basically
everything
there
is
to
handle
and
oftentimes
when
I
am
on
scene
at
a
fire
or
a
tragedy.
It
is
mostly
to
give
that
moral
support
to
the
team
members
who
are
actually
doing
the
work
or
the
community
members
who
are
for
whom
it
can
make
a
difference
to
feel
like
the
city
sees
them,
but
I
can't
I'm
not
going
to
Kid
myself
that
my
presence
in
any
of
those
spaces
is
the
thing
that's
going
to
make
the
services
work.
D
B
Let's
start
to
wrap
up
on
a
note
of
optimism:
you
study
matters
of
health,
health,
science,
you're.
Obviously,
a
Doctor
by
training,
you
I'm
sure
in
your
role,
have
a
wonderful
sort
of
line
of
sight
into
the
Innovation
pipeline.
If
you
will
sort
of
what's
coming,
that
should
give
us
all
optimism
about
achieving
this
goal
of
people
living
longer,
healthier,
Better,
Lives,
hopefully
you're
not
struggling
to
be
optimistic.
I'm.
Seeing
your
face.
E
B
E
So
I
think
this
is
a
great
question.
I
think
optimism
and
getting
excited
about
things
is
important
for
your
own
mental
health.
You
know,
and
that
really
keeps
us
all.
You
know
sane
and
I
think
stronger.
You
know
when
I
think
about
what
it
is.
That's
exciting
about
the
health
Innovation
pipeline.
Thinking
about
longevity
I
know:
I'm
an
associate
professor
of
medicine
at
Harvard,
Medical,
School
right,
so
I
do
I.
E
The
Health
Care
System,
that's
not
where
it's
at
it's
really
at
the
level
of
innovative
thinking
about.
What's
going
on
at
the
population
level,
you
know
what
is
it
that
we're
doing
within
our
cities
within
our
neighborhoods
and
our
communities,
to
make
environments
better
for
people
and
for
me,
that's
exciting
and
that's
what's
exciting,
I
think
about
working
in
our
current
administration,
because
I
I
feel
like
what
we're
trying
to
do
is
truly
think
about
these.
You
know
determinants
of
life.
You
know
these,
these
things
like
okay,
can
we
make
this
neighborhood
more
walkable?
E
Can
we
make
it
more
bikeable?
Can
we
change
the
physical
environment,
the
green
space,
so
that
people
feel
like
they
want
to
be
engaged?
You
know
and
and
I
think
this
is
so
important.
This
is
about
social
cohesion.
This
is
about
what
would
change
that
life
expectancy,
disparity
that
we
talked
about.
You
know
if
we
got
into
those
areas-
and
we
really
invested
in
these
things-
if
we
thought
thought
about
economic
Mobility
amongst
those
individuals
who
are
there
and
how
that
would
change
their
perspective
on
life,
that's
what
makes
me
excited
I
feel
like
that's.
E
B
That's
great
and
I
think
sort
of
building
on
that
a
little
bit
a
lot
of
investment
goes
into
like
treating
conditions
and
and
Innovation
to
treat
is
great.
You
know
particularly
something
like
cancer.
What
have
you,
but
one
of
our
major
themes
is,
you
know,
sounds
cliched,
but
prevention
get
ahead
of
it.
Absolutely
you
know
better
than
I.
D
Boston
has
been
a
place
of
I
think
if
of
different
silos,
I'll
call
it
right
for
a
while.
It
was
defined
by
ethnic
background
or
religious
background
between
a
struggle
between
brahmanas
and
the
Irish
in
Boston
for
a
while,
it
was
defined
by
haves
and
have-nots
and
and
who
could
sort
of
run.
The
Machinery
of
city
government,
which
was
the
key
to
patronage,
jobs
and,
and
all
of
the,
in
fact,
social
determinants
that
you
could
unlock.