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From YouTube: Support Ops - Zendesk - Deleting Groups
Description
Jason Colyer, Support Operations Manager, takes us through how to delete groups in Zendesk
A
Greetings
all
my
name
is
jason
carley,
I'm
the
support
operations
manager
here
at
git
lab
and
today
we're
going
to
cover
deleting
and
a
group
in
zendesk.
So
to
do
this,
what
we're
going
to?
Let
me
share
my
screen
and
we'll
get
started
all
right,
so
you're
going
to
click
the
gear
icon
to
go
to
the
admin
panel
well
under
the
manage
section,
we'll
click
people
and
then
go
to
groups
we'll
go
down
here
to
our
test
group
and
click
edits.
A
We
can
scroll
down
the
very
bottom
here
and
there's
the
delete
button.
So
we
click
this.
This
little
pop-up
is
going
to.
Let
us
know
it's
going
to
assign
any
agents
or
tickets
from
the
group
it's
going
to
remove
the
group
from
all
settings.
Chat.
Dashboard,
that's
acceptable,
so
click
the
delete
button
to
confirm.