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From YouTube: Support Ops Sync - 2022-11-08
Description
Support Ops Sync - 2022-11-08
A
B
I'm
Sarah
Cole
I'm,
based
in
Houston
Texas
I'm,
really
excited
to
join
the
team
foreign.
A
Issues
we
did
find
some
that
we
want
to
get
knocked
out
this
quarter.
One
of
those
is
converting
zaps
into
gitlab
cicd.
A
A
We
have
a
lot
of
Zen
desk
gaps
and
we
really
want
to
convert
them
into
a
few
smaller
kind
of
super
apps.
So
Dylan
and
myself
are
going
to
take
dri
lead
on
that,
and
then
there
was
a
backlog
issue
about
Auto
adjusting
the
milestone
for
the
support
pairing
project
for
the
support
team.
So
nubilee
wants
to
take
lead
on
that.
A
A
A
The
conversion
to
for
the
page
Duty
schedules
to
UTC
has
been
postponed,
delayed
moved
to
the
Future.
Lyle
wants
to
do
a
bit
better
communication
on
that
front
before
we
actually
roll
that
out
from
what
I'm
seeing
and
what
I've
kind
of
played
around.
With
with
my
really
poor
time,
math
skills
is
that
no
one's
schedule
should
be
changing
right
now,
but
your
schedule
would
change
when
daylight
savings
switches.
A
B
A
Beyond
that,
just
with
the
categories
live,
I'm
gonna
do
some
final
testing
on
The
Wizard
and
then
we're
going
to
start
the
beta
test.
For
that.
A
Sometime
I'm
thinking
next
week
and
basically
I'm
just
gonna,
have
a
little
thing
on
the
top
of
the
l
r
form
that
says
hey.
If
you
want
to
help
bus
beta
test,
our
wizard
click
here
I've
got
a
mass
edit,
the
wizard
as
it
is
to
use
Global's
IDs
because
it's
all
using
sandboxes.
Obviously
those
won't
work
on
global,
but
I'm
thinking
I
might
just
make
a
very
creative
Frederick
said
statement
to
do
that
or
I'll
just
go.
Do
it
manually
and
not
screw
things
up.
B
A
A
Awesome
I
will
mute
my
phone
because
I
forgot
to
do
that.
All
right
I
will
give
y'all
back
I,
don't
know
24
minutes
of
your
day
or
however
much
time
it
is
time.
Math
is
hard.
Have
a
good
rest
of
your
day
afternoon
evening,
dusk,
fortnite,
Eon,
Century,
I,
don't
know.
Time
is
weird.
Have
a
good
rest
of
your
day,
though.