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From YouTube: Support Ops - Zendesk - Deleting Roles
Description
Jason Colyer, Support Operations Manager, takes us through how to delete Zendesk roles
A
A
The
first
thing
you're
going
to
need
to
do
is
go
to
the
admin
center.
Do
that
by
clicking
the
four
squares
in
the
top
right
and
then
going
to
admin
center
from
there.
You
need
to
go
to
roles
it's
under
people,
team
and
roles,
or
you
can
always
search
and
find
it
that
way
to
delete
it
you're
going
to
locate
your
role.
So
this
is
a
test
hover
over
it
and
then
click
the
three
dots
on
the
right
side
from
there
you're
going
to
click
delete.
A
Now,
because
we
have
somebody
assigned
to
this
role,
it's
going
to
say
before
we
can
delete,
we
need
to
reassign
them
and
pick
a
different
role
from
here.
It'll
give
us
all
our
various
options,
we'll
go
ahead
and
just
use
get
lab
staff
reassign
it
with
that
done
now
that
they've
been
reassigned,
we
get
a
confirmation
box
asking
us
to
confirm
the
deletion
to
do
that.
Click.
The
red
delete
world
button
and
it
will
delete
the
role
it
is
gone
and
everybody
is
assigned
something
else,
we're
in
good
shape.