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From YouTube: Support Ops - Zendesk - Editing Views
Description
Jason Colyer, Support Operations Manager, takes us through how to edit views in Zendesk
A
Greetings
all
my
name
is
jason
claire,
I'm
the
support
operations
manager
here
at
git
lab
and
today
we're
going
to
cover
editing
of
views.
Let
me
share
my
screen
and
we
will
get
started
to
edit
a
view
you're
going
to
go
to
the
admin
panel,
which
will
be
the
gear
icon
on
the
left
side
here
under
the
manage
section,
you'll
want
to
click
your
views,
and
then
you
want
to
locate
the
view
that
you're
using
now.
A
If
we
I
wanted
to
edit
a
personal
view,
I
would
want
to
select
here
and
go
to
personal
views
and
there
we
can
see
my
all
non-closed
tickets,
but
traditionally
all
shared
views
is
what
you
want
to
be
looking
at.
So
we'll
scroll
down
the
bottom
here
and
click
the
test
view
to
edit.
The
editor
looks
a
lot
like
the
creator,
so
creator
page
so
kind
of
looks
similar.
So,
let's,
let's,
let's
add,
support
a
mirror
in
this
one.