Care Quality Commission / CQC Connect

In this episode Michael Dillon, Expert by Experience with Choice Support, interviews Amanda Stride, Care Quality Commission’s (CQC) Deputy Director for the local authority assessment programme. They discuss CQC’s new role in assessing how local authorities fulfil their duties Under the Health and Social Care Act 2008 (as amended by the Health and Care Act 2022). It also focuses on what local authority assessment means for people who use services and experts by experience.

In this podcast, Debbie Ivanova, Director for People with Learning Disability and Autistic People, and Marie Cox, Hospitals Inspection Manager speak with Fiona one of our experts by experience about our report 'Who I Am Matters' and more broadly the experiences of people with a learning disability and autistic people in hospital. They discuss our findings in the report as well as discuss Fiona’s lived experience of accessing acute hospitals.

You can read the report in full our website now: https://www.cqc.org.uk/publication/experiences-being-hospital-people-learning-disability-and-autistic-people

Find out more information about the CQC and how it regulates health and social care in England: www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, we look at our Emergency Support Framework (ESF) and how we are using it during the COVID-19 pandemic to understand how well providers are able to deliver care and where they need support.

Recorded June 2020.

You can find out more about the ESF:

On our website - https://www.cqc.org.uk/guidance-providers/how-we-inspect-regulate/emergency-support-framework-what-expect

Watching webinars on Youtube - https://www.youtube.com/watch?v=HZLyIvvMaYI and https://www.youtube.com/watch?v=xtjaUw0KyQc

Reading our recent blogs - https://carequalitycomm.medium.com/

You can also feedback your views on the ESF on our digital engagement platform: https://cqc.citizenlab.co/en-GB/

In this episode of CQC Connect, the podcast from the Care Quality Commission, we talk to NHS Trusts who featured in our sustaining improvement case studies.

We hear from them about their improvement journeys and how they've sustained the improvements they've made.

You can read the full case studies here: https://www.cqc.org.uk/publications/themed-work/sustaining-improvement

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this short series of podcasts we will be exploring potential themes for our future strategy, due to start from 2021.

In this episode we are looking at 'Meeting People's Needs', what this could mean for our strategy and the work CQC does.

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this short series of podcasts we will be exploring potential themes for our future strategy, due to start from 2021.

In this episode we are looking at 'Smarter Regulation' what this could mean for our strategy and the work CQC does.

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this short series of podcasts we will be exploring potential themes for our future strategy, due to start from 2021.

In this episode we are looking at 'Systems', what this could mean for our strategy and the work CQC does.

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this short series of podcasts we will be exploring potential themes for our future strategy, due to start from 2021.

In this episode we are looking at 'Driving Improvement', what this could mean for our strategy and the work CQC does.

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this short series of podcasts we will be exploring potential themes for our future strategy, due to start from 2021.

In this episode we are looking at 'Promoting Safe Care for People', what this could mean for our strategy and the work CQC does.

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

As part of a our mini-series looking at emergency care through the lens of coronavirus, this episode of CQC Connect, the podcast from the Care Quality Commission, focuses on flow.

Featuring guest host Dr Katherine Henderson, President of the Royal College of Emergency Medicine, we talk about the challenges of the initial phase of the pandemic; share learning and innovation; and hear from clinicians who have been on the front line.

Recorded in November 2020.

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, we look at emergency care through the lens of coronavirus, focusing on infection prevention and control (IPC).

We’ll talk about what the challenges have been; share learning and innovation; and hear from clinicians who have been on the front line.

Recorded in October 2020.

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

As part of a our mini-series looking at emergency care through the lens of coronavirus, in this episode of CQC Connect, the podcast from the Care Quality Commission, we talk about reduced demand and improved capacity. We also talk about what the challenges have been; share learning and innovation; and hear from clinicians who have been on the front line.

Recorded October 2020.

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, we hear from CQC CEO Ian Trenholm on our 2019/2020 State of Care report.

The report is our annual assessment of health care and social care in England and looks at the trends, shares examples of good and outstanding care, and highlights where care needs to improve.

You can find more information and read the full report on our website: https://www.cqc.org.uk/publications/major-report/state-care-201920

You can read the 2020/21 State of Care report here:
https://www.cqc.org.uk/publications/major-report/state-care

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, colleagues Richard and Suzanne McLeod tell us about how they have supported the community during the pandemic and what it means to them to be able to do this.

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

Even at the darkest times during the pandemic people have come together to support others, help their local communities, and care for those who need it.

In this episode of CQC Connect, the podcast from the Care Quality Commission, we speak to two providers of adult social care, who share their experiences of working through the pandemic and discuss how they're making Christmas special for those they care for.

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, we discuss our 'Sexual safety through empowerment publication' and launch Skills for Care's new guidance on supporting personal relationships.

You can find the guidance here: https://www.skillsforcare.org.uk/Developing-your-workforce/Care-topics/Supporting-personal-relationships/Supporting-personal-relationships.aspx

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

Are you a trainee GP? Have you ever wondered who the CQC are, what they do, and what happens on an inspection?

In this episode of CQC Connect, the podcast from the Care Quality Commission, trainee GP Devina Maru, Chief Inspector Rosie Benneyworth, and Inspector Surupa Santra, answers all these questions and more and talk about CQC's current regulatory approach.

Ideal for trainee GPs, GPs, and anyone wanting to find out more about the CQC.

Find the answers to more questions about CQC and how we regulate GPs by reading the mythbusters on our website: https://www.cqc.org.uk/guidance-providers/gps/gp-mythbusters

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, we are joined by Chris Day, CQC director of engagement and Amanda Hutchinson, CQC director of policy and strategy.

They discuss our future strategy and what we hope it will achieve.

You can read more on our strategy on our website: https://www.cqc.org.uk/get-involved/consultations/world-health-social-care-changing-so-are-we

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In the third and final Care at Christmas episode of CQC Connect, the podcast from the Care Quality Commission, we chat to two Experts by Experience about keeping connected during the pandemic.

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, we are joined by Vickie Priest, Head of Primary Care and Community Health Services Policy, Ruby Okojie, Regulatory Policy Manager, Rowenna Marshall, Regulatory Policy Manager, Emma Buglass, Regulatory Policy Manager, Sam Wallace, Provider Engagement Lead, Dave James, Head of ASC policy and Lara Nuttall, Policy Manager.

They discuss our changes for more flexible and responsive regulation consultation, what we hope it will achieve, what benefits it will have for your sector and how you can feedback.

You can read more on our strategy and how to feedback on our website: https://www.cqc.org.uk/get-involved/consultations/consultation-changes-more-flexible-responsive-regulation-consultation

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, we are joined by Chris Day, CQC Director of Engagement, Sarah Bickerstaffe, CQC Director of Policy and Strategy and Amanda Hutchinson, CQC Head of Policy for Regulatory Change.

They discuss CQC's new strategy, the ambitions behind it and how it'll be implemented.

You can read the full strategy on our website: https://www.cqc.org.uk/about-us/our-strategy-plans/new-strategy-changing-world-health-social-care-cqcs-strategy-2021

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, Dr Ayisha Ashmore and Dr Faizan Ahmed discuss the CQC's project looking at the impact and experience of CQC regulation on ethnic minority-led GP practices. The project is investigating the concern that GPs from an ethnic minority background receive poorer CQC ratings or regulatory outcomes.

You can read the full project report here: https://www.cqc.org.uk/publications/themed-work/ethnic-minority-led-gp-practices-impact-experience-cqc-regulation

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, Lizzy Dobres, Engagement and Communications Manager at CQC, speaks to Alexis Quinn, Restraint Reduction Manager of the Restraint Reduction Network, and Debbie Ivanova, CQC's Deputy Chief Inspector for people with a learning disability and autistic people about our new report, 'Home for Good'.

The report celebrates successful community support for people with a learning disability, a mental health need and autistic people.

Read the report: https://www.cqc.org.uk/publications/themed-work/home-good-successful-community-support-people-learning-disability-mental

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, we update on the development of our new regulatory model, a key part of our new strategy.

Hear from our Heads of Policy Dave James and Amanda Hutchinson on our latest thinking around the evidence categories and outputs from assessments.

Read all about our new strategy: https://www.cqc.org.uk/about-us/our-strategy-plans/new-strategy-changing-world-health-social-care-cqcs-strategy-2021

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

To support the implementation of our new strategy we are looking at how we should use people's experiences of care in our future regulatory approach.

In this episode of CQC Connect, the podcast from the Care Quality Commission, we hear some of our early thinking on this topic and what we will be doing next.

We also want to hear your views to help shape this work and you can feed back on our digital engagement platform - https://cqc.citizenlab.co/en-GB/folders/implementing-our-new-strategy

You can also watch a short video on this work - https://www.youtube.com/watch?v=_naPbcqzJsw

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

To support the delivery of our new strategy we're looking at potential changes to our assessment frameworks.

In this episode of CQC Connect, the podcast from the Care Quality Commission, we hear some of our early thinking on these changes and how you can get involved to help shape them.

For more information and to feed back now, visit our digital engagement platform - https://cqc.citizenlab.co/en-GB/projects/developing-an-assessment-framework-for-our-future-direction

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, Kate Terroni, Chief Inspector of Adult Social Care, Anna Severwright, Convener at Social Care Future, and Selina Litt one of CQC's Experts by Experience, discuss Social Care Future’s I Pledge and CQC's commitment to empower the voice of people who draw on social care in all the work that we do.

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, we're joined by Rosie Benneyworth, Chief Inspector of Primary Medical Services and Integrated Care and Usha Grieve, Director of Partnerships and Services at Compassion in Dying to explore CQC’s latest report called Protect, respect, connect – decisions about living and dying well during COVID-19. This is CQC’s review of ‘do not attempt cardiopulmonary resuscitation’ decisions during the COVID-19 pandemic.

You can read the full report on our website: https://www.cqc.org.uk/publications/themed-work/protect-respect-connect-decisions-about-living-dying-well-during-covid-19

You can find Rosie's blog on our medium page: https://carequalitycomm.medium.com/protect-respect-connect-its-time-to-talk-about-end-of-life-care-planning-98837e3db91d

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, Annabelle Stigwood, joint project lead, talks to Dr Faizan Ahmed, National Clinical Advisor at the CQC, and Dr Bola Olowabi, Director - Health Inequalities at NHS England and NHS Improvement.

They explore health inequalities and how they impact on the ability of GP practices to do their job. Our guests discuss what we mean by health inequalities, why it's so important to focus on them in health and social care, and the role of providers, systems and regulators in addressing them.

You can read the report on looking into the impact and experience of CQC regulation on ethnic minority-led GP practices on the CQC website: https://www.cqc.org.uk/publications/themed-work/ethnic-minority-led-gp-practices-impact-experience-cqc-regulation

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, Lizzy Dobres, CQC Communications and Engagement Manager, is joined by Julie Newcombe, mother of an autistic son and co-founder of Rightful Lives, Amanda, who has lived experience, and Debbie Ivanova, Deputy Chief Inspector for people with a learning disability and autism at CQC.

They explore some key themes of the latest Out of Sight progress report, which is a full update on the review into restraint, segregation and seclusion in care services for people with a learning disability, autism or mental ill health.

Read the out of sight progress report: https://www.cqc.org.uk/publications/themed-work/restraint-segregation-seclusion-review-progress-reports

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, CQC's Annabelle Stigwood and Dr Devina Maru are joined by special guest Dr Farzana Hussain to discuss the CQC's Regulators' Pioneer Fund Project, which is looking at reducing health inequalities in areas of deprivation through better regulatory recognition and the sharing of best practice.

More information on the project can be found on CQC's Citizen Lab page: https://cqc.citizenlab.co/en-GB/projects/tackling-health-inequalities/9

The full project report can be read on CQC's website: https://www.cqc.org.uk/publications/evaluation/regulators-pioneer-fund-project-regulatory-recognition-sharing-innovative

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/

In this episode of CQC Connect, the podcast from the Care Quality Commission, Dr Ayisha Ashmore and Dr Faizan Ahmed discuss the CQC's project looking at the impact and experience of CQC regulation on ethnic minority-led GP practices. This project investigated the concerns that GPs from an ethnic minority background receive poorer CQC ratings or regulatory outcomes.

You can read the full project report here: https://www.cqc.org.uk/publications/themed-work/ethnic-minority-led-gp-practices-impact-experience-cqc-regulation

Listen to more podcasts from the CQC: https://soundcloud.com/carequalitycommission

Find out more information about the CQC and how it regulates health and social care in England: https://www.cqc.org.uk/